Convener

*Clare Adamson (Motherwell and Wishaw) (SNP)

Deputy convener

*Pauline McNeill (Glasgow) (Lab)

Committee members

*George Adam (Paisley) (SNP)

*Jeremy Balfour (Lothian) (Con)

*Michelle Ballantyne (South Scotland) (Con)

*Mark Griffin (Central Scotland) (Lab)

*Alison Johnstone (Lothian) (Green)

*Ben Macpherson (Edinburgh Northern and Leith) (SNP)

*Ruth Maguire (Cunninghame South) (SNP)

The following also participated:

Rosemary Agnew (Scottish Public Services Ombudsman)

Alison Jack (Office of the Scottish Public Services Ombudsman)

Niki Maclean (Office of the Scottish Public Services Ombudsman)

John Stevenson (Office of the Scottish Public Services Ombudsman)

Clerk to the committee

Anne Peat