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Welcome to this meeting of the Communities Committee. In particular, I welcome Laura Dolan, who is from the Scottish Executive access to justice division's diligence team, and Andrew Crawley, who is from the office of the solicitor to the Scottish Executive.
The Executive is grateful to the committee for considering the draft regulations during the secondary consultation, which is taking place before the regulations are laid for formal scrutiny by the Scottish Parliament. Today, I hope to demonstrate how the concerns that the Social Justice Committee raised in its stage 1 report on the bill that became the Debt Arrangement and Attachment (Scotland) Act 2002 have now been addressed in the draft regulations. It will be extremely helpful to ministers to have the Communities Committee's further thoughts on the draft text. In preparing the draft regulations, the Executive has had the benefit of the views that were expressed during the parliamentary debates, those that were submitted in response to the primary consultation and those voiced in the subsequent discussions with stakeholders and interest groups on practical aspects.
Does Andrew Crawley want to add anything?
No, not at this stage.
I remind members that we have Scottish Executive officials before us, not ministers. If it would be inappropriate for them to answer particular questions, I ask them to indicate that, and we will ensure that those questions are pursued elsewhere.
The idea is that, in addition to changing the regime of enforcement, a tool will be given to people in multiple debt. Rather than creditors competing against one another to get what might be the small pool of money available, that money will instead be dispersed among everybody who is pursuing the debtor. The debt arrangement scheme will interact with the enforcement system so as to prevent enforcement from taking place: there will be no need for it if each creditor gets a part payment.
Are any categories of debtor prevented from using the debt arrangement scheme?
Debtors who have no surplus income will not be able to use the scheme, because it is available only to people who, once the adviser has examined their circumstances, are able to say that they have surplus income that they can use towards payment of their debts. Somebody who has no money above a subsistence level would not be able to participate in the scheme.
What steps have been taken to ensure that large numbers of debtors will not be excluded from the benefits of the scheme because they can afford to make only very small repayments?
That issue was discussed during the debates on the bill, and I know that it is of particular concern to the committee and to various debtor organisations. The Executive intends to address that through a pilot study. However, it is more appropriate at this stage to get the main scheme up and running, then we can look towards a pilot study. One of the main hurdles is the availability of a payment distribution mechanism. We need to explore how that could be set up in order to allow people with very low surplus incomes to participate, and it is our intention to do that.
Does that mean that people who pay back debt on a very small income could be subject to the full force of an exceptional attachment order? If they do not get into the scheme, could they be pursued in a more ferocious way?
If they had income or assets that were capable of being attached by one form of diligence or another, that would still be possible. However, they would probably have to be in employment, so that their earnings could be arrested. That mechanism provides for a subsistence-level amount to be retained. If someone is on a very low working income, they might not have other assets or income that could be attached anyway.
If someone were in a low-paid job and did not have enough to be able to participate in the scheme, they could end up having their wages arrested, whereas someone with slightly higher earnings and who could participate in the scheme might not get their wages arrested.
There are threshold levels, where the income is low, at which an earnings arrestment will not operate. If the person's wages were above a certain level, it is possible that their earnings would be arrested.
If people have income that it is not possible to arrest—that would apply to various categories of income—but which would otherwise be sufficient to qualify them for the scheme, would the absence of arrestable income exclude them from the scheme? That might apply to payments from a former partner—I know that this sounds fanciful—investment income, income from abroad or other income that is paid in such a way that it cannot be directly arrested.
The arrestment provisions will not include or exclude people. The money adviser will sit down with the individual involved to assess their outgoings on essentials and to decide what surplus might be available. If there is a surplus, a programme will be drawn up and the person will be able to enter the scheme.
So the key point is if, after an assessment of income and expenditure, there is found to be a surplus, the person will be able to enter the scheme. The nature of the income is not germane to the scheme at all.
That is correct.
I want to take a step back to the issue of who can or cannot be involved in a debt arrangement scheme. When the Social Justice Committee took evidence during the progress of the Debt Arrangement and Attachment (Scotland) Bill, we were told that, if a person were too poor to be involved in a debt arrangement scheme, they would be too poor to have an attachment order made against them. However, from your answers to the convener's questions, I am not sure whether that is still the case.
In essence, that is what I am saying. If a person has sufficient surplus income for their wages to be arrested, it is likely that they will enter the scheme. However, if a person does not have surplus income, without knowing the individual circumstances, it is difficult to know exactly what they would be left with. The money adviser would have to determine that with them. In general, that is how the system should operate.
Will you outline where the various costs of running the debt arrangement scheme will fall? Who will have to pay and how much will they have to pay?
Some of those issues are still open to consultation. In the consultation, the Executive asked for views about the financial aspects of the draft regulations. For example, the question has been floated whether debtors should make a contribution towards the cost of the scheme by paying a small application fee.
I am not clear about your answer to Cathie Craigie—I apologise if that is just me. You said that someone who had no surplus income could not enter into a debt arrangement scheme. What would happen to such people? Would they apply for sequestration? As with the old scheme, would any of their belongings be removed for sale?
The scheme is intended only to distribute someone's surplus in an automated way among creditors. A prerequisite of using the scheme is that a person has a surplus.
Was that what you meant when you said in your opening presentation that the system was fairer because it would spread payments around creditors rather than giving the first creditor everything and requiring the other debts to be written off? I was not sure what you meant by the phrase "written off".
I used that phrase in connection with sequestration. At the moment, on sequestration, little in the pound is paid to each creditor. Under the new system, creditors will have more debt paid, albeit over a longer period. Creditors will have the prospect of recovering something.
Concern has been expressed that a money adviser's independence could be compromised if they had a dual role of advising a debtor and monitoring that debtor's compliance with the terms of a debt payment programme. Does regulation 8(1) of the draft regulations, which sets out a money adviser's functions and duties, mean that an adviser will perform elements of both those tasks?
The Executive does not think that a dual role is suggested and does not intend to create one. A money adviser's sole purpose is to support the debtor not only at the initial stage of producing the programme and the application but throughout the programme's duration until its completion. The Social Justice Committee also discussed that issue.
A relationship of trust will build up between the debtor and the money adviser, with the money adviser being a sort of advocate for the debtor. When an adviser reviews a debt payment programme, what information might that adviser be required to give to the DAS administrator. Could that compromise the relationship in any way?
I do not think so. The provision you are talking about is in regulation 8(1)(g), which says that the money adviser will
The regulations allow for the possibility of money advisers charging debtors a fee for their advice, but it also requires such advisers to highlight the fact that free money advice is available. It seems a bit strange to me that money advisers would charge a fee because that might put the debtor into more debt. Is there evidence to show that sufficient free money advice already exists, or will sufficient free money advice be available in time for the commencement of the scheme? Has the Executive identified any extra resources that might help existing money advice schemes to cope with the possible extra work load?
That provision was put in place in anticipation of the money advice role under the scheme and the money advice role that came into being in connection with exceptional attachment orders under the 2002 act. The Executive has given more than ÂŁ3 million per annum to increase the provision of front-line services. I understand that that enabled 120 new money advisers to be put in place throughout Scotland. I cannot recall the exact figures, but some of those advisers were in local authority welfare rights and trading standards offices while others were in voluntary organisations such as citizen's advice bureaux.
Is the Executive confident that sufficient money advice will be available? Are there any plans to review the status of free money advice, given that people might feel obliged to pay for money advice from someone who charged for it if sufficient free advice was not available?
That is certainly not ministers' intention. They made it clear that they wanted free money advice services to be available and they think that the provision will be sufficient. The position will need to be monitored, as will all aspects of the scheme. A central support facility for money advisers is being put in place to raise quality standards and ensure that there are consistent training strategies and programmes. The Executive has invested ÂŁ500,000 per annum in that support facility, which will have a role in training advisers for the scheme and in assisting with the preparation of guidance materials for money advisers.
Will that include equal opportunities training as well as training for giving money advice?
I am not involved in drawing up the training programmes, but I imagine that they will include equal opportunities training.
Can you give examples of people who might be fee-earning money advisers?
When we were considering giving people an element of choice, we had in mind people who already had a trusted adviser in place, such as an accountant or solicitor who deals with their financial affairs. They might have an on-going relationship with that adviser, who might have dealt with their financial matters around a divorce for example. We thought that it would be unreasonable to expect somebody to cut off such a relationship if they wanted it to continue and to continue paying for it.
They would still pay their adviser individually.
Yes, but under the regulations, the adviser would have a duty to tell the person that they could get free money advice elsewhere.
The adviser would not be given public funds.
No.
I shall now move on to the DAS register. Most commercial lending requires the debtor to agree that the details of the debt be entered on commercial registers for other potential creditors to see. For the DAS register, how has the Executive sought to reconcile the interests of creditors and prospective creditors in getting enough information with the privacy of the individual? Will information about individuals be available to commercial registers of debt?
A question has been added to the consultation exercise about the extent to which it is necessary to have information about someone to whom a lender intends to offer credit in order to determine whether they owe a debt. Creditors will need sufficient information to identify people, but there is no need for them to access information beyond the minimum necessary for them to do that. For instance, the information that the DAS administrator keeps about individuals in their programmes would not be accessible to anyone other than the DAS administrator and the money adviser. Creditors would know what payment they were receiving under the programme and what had been agreed, but they would not be able to delve into the full details of the application.
Does that imply that someone who is on the DAS register, about whom there is therefore considerably less information about the nature, timing, quantity and repayment programme associated with the debt, will be denied access to further credit, because commercial credit companies would not feel comfortable about lending to someone when they could not get the kind of information about that person that they would get about commercial loans, through credit reference agencies?
Those people would still be at liberty to go to their usual source through a credit reference agency. That is, I suppose, another piece of information. It has often been said that participation in the scheme would act as a piece of what I think is called "white" information—as opposed to black information—because it demonstrates that somebody is making a good effort to take control of their financial situation, and wants to pay their debts. It is equally, therefore, something that would put a tick against that person's name.
Does that imply that you have spoken to commercial lenders and established that they intend to update their credit score sheets and so on to treat that information as white rather than black?
I cannot say that. I do not know whether that is—
The regulations provide for restrictions on further credit during the period for which a debt payment programme is approved; that is in draft regulation 32. But perhaps your question is directed more at the long-term effect of participation in a DAS programme, and it is harder to assess what that will be.
I am obliged to you for that reference, but to come back to the point of substance, what is the view of the commercial providers of credit about people who have been on the DAS register?
I would not like to speak for those people. I could not say what steps they would take. The committee would have to take a view from them.
The Institute of Credit Management representatives are coming in next week, so perhaps we can pursue that subject then.
Thank you.
We now move on to part 5, on the approval of debt payment programmes. Draft regulation 19(1) provides that a debt payment programme must relate to two or more debts. Will you clarify whether the debts can be owed to the same creditor? I am thinking along the lines of debts for the supply of fuel. For example, if someone gets gas and electricity from one fuel company, the bills are issued separately for each type of fuel. Would that be considered as one creditor or two?
Yes, it is certainly the intention that if one creditor were due more than one debt, the debtor would be able to apply.
There must be two or more debts, and you are saying that if someone had debts for electricity and gas from the same creditor, that would be enough to allow them into the scheme.
That is the intention.
Thank you for that clarification. Staying on the subject of who may apply, can you outline the reasoning behind the restrictions contained in draft regulation 19(2)? Some people would feel that they were too restrictive.
Regulations 19(2)(a) and 19(2)(b) are, in essence, duplication. Any debtor involved with a conjoined arrestment order, or a protected trust deed, is, in effect, already in a debt payment programme. It was felt appropriate to allow such programmes to continue, rather than to require a further application for a DAS programme. Regulation 19(2)(c) applies to people who are bankrupt. It was not felt appropriate for a person who is already bankrupt to be taking part in a debt payment programme under the DAS regulations.
In connection with regulations 19(2)(a) and 19(2)(b), would a view be taken on whether the existing schemes that people were involved in were actually the most beneficial for them? If a debtor's existing scheme were reviewed, it might be felt that another debt arrangement scheme would be more beneficial for them. Could that happen?
Yes. If a person is in a successful programme, there would be a presumption that the programme should continue. However, if for some reason the programme is not operating particularly well, it might be appropriate for the debt arrangement scheme to be used in its place. For example, the conjoined arrestment process is for people who have gone down the DPP—debt payment programme—route and have got a court order enforced, at which point they can conjoin together. However, if a debt has not been legally constituted in that way, but the debtor and the creditor have agreed about the amount that is due, the creditor would not be able to conjoin but would have to raise a court action, get a DPP—debt payment programme—and so on. That might be unduly cumbersome, and would involve people, as well as the court system, in expense. In those circumstances, it might be appropriate for the DAS to be used instead of a conjoined arrestment order.
I want to move on to the part of the regulations about the consent of every creditor being required. As I read them, the regulations give the administrator quite a lot of scope in deciding what is fair and reasonable, and he or she will have the final say before a matter goes to court. How will administrators deal with such questions? What guidance will they have, apart from what is in the draft regulations?
It was thought that the list of factors that the DAS administrator has to take into account was quite comprehensive, but there may be other things that it would be appropriate to include. The Executive will happily receive any other suggestions. Regulation 24(2) says:
At what point will the sheriff become involved in determining whether a debt payment programme is fair and reasonable?
The DAS administrator can decide at the outset that the case is particularly complex and should go straight to the sheriff. That is a decision for the administrator to take in the specific circumstances of the case. For example, the creditors may object because they think that sequestration is a more appropriate course, and they might have reasons for thinking that. It was thought that when it is being considered whether sequestration—which would have to be granted by the sheriff anyway—would be more appropriate, the case should be considered by the sheriff in the first instance.
Regulation 26(2)(c) lists the specified conditions with which a debtor shall comply. It states that the debtor shall,
The answer to that question is in two halves. My colleague will speak about the legalities, and I will then tell the committee about what the Executive has been doing in connection with the utility companies.
The difficulty that the Executive has is that fuel supply—both for gas and for electricity—is a reserved matter.
We have had a number of discussions at official level with representatives both of the utility companies and of the regulatory body, the Office of Gas and Electricity Markets, and energywatch. We have spoken about those issues and will continue to discuss them.
I am pleased that that dialogue between the minister and the companies has been going on.
I do not have that information.
It would be helpful if you could find that out.
I have a paper from the Consumer Credit Association and I would like to seek some clarification of some of the points that it raises.
I have made a list.
I would like to be clear on that point. If a creditor discovered that they were not included in a debt repayment programme, could they get into the system after the programme had started and everything was set up?
Yes, they could do that through the variation mechanism. Part of the purpose of the register and part of the intention of the notice of intention to apply is to alert people to the fact that a certain individual is planning to draw up a programme. Those features are intended to aid that process.
Would the creditor be fully informed of and participate in any decision to write off a debt? Would they be consulted fully on that process?
Once somebody was in the scheme, it would not be open to the debtor unilaterally to write off the debt. The organisation has in mind the facility that has been made available for debtors and creditors to agree that either a proportion of the debt or all of it would be waived. It is connected to a debate that took place previously about the freezing of interest and the composition of debts. I understand that after somebody has been participating in a voluntary programme for a while, creditors will sometimes agree—when a proposition is put to them by the money adviser—to waive the interest charges or accept a certain amount of money in full settlement of the debt and call it a day at that. Apparently, that takes place, but creditors will usually be willing to do that only when it has been demonstrated that the debtor is willing to pay an agreed proportion of the debt. That option would not be available on a unilateral basis, but would have to be agreed by all parties, for reasons of legislative competence.
So the consent of all creditors would be a prerequisite for any schemes and all creditors would be included.
If you are talking about an individual creditor writing off a proportion of a debt that is owed to them, either before or during participation in the scheme, only that creditor would have to agree with the individual.
Are you saying that a creditor who does not hold the largest proportion of the debt will always be given the opportunity for his consent to be given in the event of a debt being written off?
There are two different issues. The first issue is whether consent must be given to participate in the scheme as a whole. The second is whether a creditor could at any stage decide to agree that the debt be either reduced or written off.
That is my point. Would the creditor be given the option to agree to that?
It would not happen unless he was agreeable.
That was my main point. I realise that I have given quite a lot of information, but I was not part of the committee when the bill went through, so the issue is quite new to me.
In general, debts will not receive priority; they will all receive a pro rata payment and be given equal treatment. However, an element of priority comes in not so much with historical debt as with on-going liabilities. For instance, for someone who pays rent on an on-going basis, that essential outgoing will need to be met before the calculation of surplus income is made. That is to ensure that on-going payments, such as rent or council tax, do not turn into debt. Local authorities have faced the difficulty of having a continual churn of debt, year in, year out. If the scheme can stop that by ensuring that on-going liabilities are met first, the only thing that will need to be dealt with will be the historical debt, which will be gradually paid off through the scheme.
Regulation 27 would allow a debt payment programme to include a requirement for the debtor to sell and distribute among creditors the value of certain non-essential assets. I would be happy if you could define what a non-essential asset is. Will you explain how the selection, valuation and sale of such assets would work in practice?
That issue was first raised long ago, when the working group met to make the proposals for debt arrangement and attachment legislation. The working group considered whether people who have assets of worth should voluntarily sell them in order to settle their debts. The question is which assets are genuinely of worth such that, in the normal course of events, responsible debtor behaviour would require that they be sold, and which assets are essential things that people use every day, such that they are not so much assets as goods. Essential things should never be attached or sold or taken; the idea is that such action should be taken only for valuable items.
I understand that in relation to a large estate or a painting worth £30 million that is hanging on someone's wall. Those fall into the category of non-essential assets, in my opinion. However, what about a television, fridge or car? In the Highlands, a car is an essential asset. Can you give us a more realistic example—something that we can identify with—of what you regard as a non-essential item?
There is a comprehensive list of essential items in the 2002 act. The items that you just mentioned would not constitute assets to be sold under the provision. Because the list is comprehensive, it is quite difficult to think of examples. However, it is thought appropriate to have the provision as a possibility in the few cases in which attachment might be necessary, albeit that those cases would be the exceptions.
I remember our discussions, in considering the 2002 act, on what was essential and should be added to that list. A touring caravan that is sitting in someone's drive would not be considered an essential item, unless the owner was a travelling person with ethnic roots in that community, I suppose.
I would say that a touring caravan would not be regarded as an essential item but would be subject to attachment, which is the test in the regulations. If someone was living in it as their home, that would be different.
There is provision to alert somebody who is living in the caravan but who is not the debtor.
Yes.
There is a lot of detail on such matters in the legislation.
What would happen if a debtor could not obtain a reasonable price for his specified asset?
It would not be appropriate to address that in the regulations. Perhaps the DAS administrator could think about that. To be honest, I am not 100 per cent sure what would happen in that circumstance. It would be a case of adopting an appropriate procedure of which people could be informed in advance through guidance.
In that situation, there could be a right of appeal, as regulation 27 can be appealed. Conceivably, if there was an issue about how readily something could be realised, that could be taken further by an aggrieved debtor. That might be the remedy for dealing with a situation in which the value of an asset cannot be achieved on realisation. That is a speculative suggestion, however, as that would be a matter for the courts rather than the regulations.
You have dealt with the issue of rent and council tax, which are the existing commitments for the year, coming first. Would the same apply to water charges and to a reasonable estimate of fuel charges? Cathie Craigie has already pursued the issue of fuel charges. Those are the essentials of life, and it would be a bad thing if someone got even further into debt because of them or could not afford the necessary fuel and water.
Yes, that is correct. There is a practice adopted by money advisers now that, essentially, works from a list drawn up jointly by the British Bankers Association and the Money Advice Trust. It gives money advisers guidance on the type of things that should be included in their calculations and things that should be regarded as essentials. The items that you have mentioned are regarded as essentials. It will be a necessary part of the guidance for money advisers that such considerations will be set out clearly for the purpose of the debt arrangement scheme, and that will be covered in their training programme.
I also wish to ask about people taking on new debts. We would all want them not to do so, and I know that there are regulations that cover that. However, there might be instances where the person concerned needs a little freedom to manoeuvre. How could your regulations work in such cases? Is there any way of putting pressure on the lenders not to tout money around people in those circumstances? CABx complain about such situations constantly arising. Someone with multiple debts might be consulting a CAB and might have a good scheme, but the person might come into the CAB with another leaflet from the bank inviting them to accept another credit card. Those invitations are wicked on the part of the banks, in my view. Is there any way of trying to stop that while, at the same time, giving the small number of people who might need a loan of a little more to keep them going some opportunity to take one out?
There are two ways for an individual to get that leeway. Under the current arrangements, through voluntary programmes—and it is intended that this will continue under the debt arrangement scheme—the money adviser will, in drawing up the debt payment programme, introduce a small amount of leeway for things that are not anticipated. For example, the person might require to have a repair carried out on their cooker.
That is a live point. I draw members' attention to the way in which the regulation is drafted, and to the fact that it is subject to consultation. Regulations 32(2) and 32(3) appear in square brackets in the draft regulations. I think that one of the consultation questions is on the extent to which creditors should be restricted from advancing further credit that is not approved. It may be that the committee will take a view on that to feed into the consultation.
Good. Thank you.
What are the various circumstances under which a person can appeal a decision to the sheriff court? What steps have been taken to ensure that such matters can be resolved speedily?
The regulations provide that an appeal will be taken only to the sheriff or sheriff principal, not further. That should cover that objective.
There are no further questions. I thank the witnesses very much for their attendance. For those of us who dealt with the Debt Arrangement and Attachment (Scotland) Bill, that evidence brought it all back in all its gruesome detail. Thank you for your attendance.
You are very welcome.