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Welcome to the 24th meeting this year of the Education, Lifelong Learning and Culture Committee. I remind everyone that mobile phones and BlackBerrys should be switched off for the duration of the meeting. I assure you that I have switched mine off this week. Claire Baker has been delayed on her way to the meeting, because there is a problem with her train, but she intends to join us as soon as she can.
Thank you for inviting me to speak to you today. I want to follow up the evidence that you took from officials and stakeholders earlier this month and set out our vision for the impact of the changes that we are proposing in the bill. I would also like to respond to some of the specific points that have been made by the committee and by stakeholders.
Thank you for that statement. You have tried very hard to reflect the evidence that the committee has heard over recent weeks and to address some of the issues that have arisen. I am sure that the committee will wish to follow up some of those points with you this morning.
I described the key objective in my opening remarks. As you rightly say, it is a matter of bringing SWIA and the care commission together and integrating their methodologies and their standards and performance of scrutiny. The focus for that lies in improving outcomes for the service user. For that to happen, we need a whole-systems approach, from the planning of services through to their commissioning and delivery. How that is done will be the main item on the agenda for the professionals and managers of the new organisation. No doubt that will not be determined overnight; it will take some time to achieve. Clearly, there will be a significant rationalisation of senior management in the new body. Hopefully, with focus and with the key objective that has been set out, they can make significant progress quickly.
One issue that might arise is that, in the process of creating the new organisation that will bring the two bodies together, the focus will be on administration rather than on what people do. What steps does the Government envisage being taken to ensure that, particularly in the early days, the emphasis is on the quality of the service that is delivered? We all have experiences of organisational change in which the focus of activity has been on the change rather than on the delivery of services. I am sure that the new organisation's overall goal will always be to strive constantly to ensure quality, but there is a concern that there might—I emphasise "might"—be a loss of focus, particularly in the first few years. How does the minister envisage that focus will be maintained within the new organisation?
All the people who are currently engaged in scrutiny activity will still be engaged in that self-same scrutiny. For existing programmes and cycles of inspection, I do not anticipate any disruption at all. Clearly, the creation of new programmes or cycles of inspection will be where the new focus will be brought to bear. The senior managers and professionals within these organisations no doubt face a challenging exercise in setting out on a new regime, but they will have a couple of years or so to prepare for that changeover. I expect that we will be in a position to hit the ground running, as it were. I cannot give a 110 per cent guarantee that everything will work out swimmingly—I imagine that there will be many headaches and much midnight oil being burned—but I have every confidence in the quality of the people who work in the scrutiny system. I am sure that they will rise to the challenge.
A key issue will be to have a single set of standards—which we currently do not have—for inspection services. Does the Government intend that we will have a single set of standards?
Clearly, the standards to which the care commission works are different from those to which SWIA operates. The new body will be asked to focus in particular on outcome measures and to put in place standards that will drive matters forward. Obviously, one of the new body's tasks will be to set standards and outcome measures for the delivery of local authority activities such as the commissioning of services. I also anticipate that the new body will be able to provide guidance to local authorities on how to meet the standards and on best practice. We already have a lot of information to hand on that front.
That is an important point. It was put to the committee by Annie Gunner Logan that there is a need for consistency in the standards of the new organisation. It makes sense to bring the organisations together, but if there is no consistency—especially on inspection services and the standards that are expected of them—it will be difficult for the organisations to know exactly what quality of services they are expected to deliver. Equally, it will be difficult for the service user to understand what they can expect from those services.
I agree with that. In the 10 years for which the care commission has been in existence, there has been some movement towards a grading structure. It could be argued that that is a move away from its original remit towards the quality standard outcome measures that we are looking for. Nevertheless, there is still work to be done to get the consistency that you describe.
Do you expect the new body to be responsible for all complaints? At the moment, it is expected to deal only with complaints relating to care. Some people have argued in the committee that it would make sense for SCSWIS to have responsibility for all complaints. Does the Government have a view on that?
Yes, we do. We will introduce provisions for complaints handling at stage 2, which will mean new powers for the Scottish Public Services Ombudsman. It is envisaged that the SPSO will become more of a complaints system designer than exclusively a complaints handler. The intention is that more and more complaints will be resolved effectively at the first point of contact, by service providers, meaning that less recourse to the SPSO will be needed.
I will turn to the code of practice for employers and employees. On 1 September, Geraldine Docherty talked about enforcement of the code of practice on employers. The Scottish Social Services Council can take action against employees if it upholds a complaint about bad practice, but not against employers. Gillian Russell, a Government official, said on 1 September that the Government was seeking to amend section 53 of the Regulation of Care (Scotland) Act 2001 to make that an obligation. Can you give us a wee bit more insight into that and expand on how we would achieve it?
Employers are currently obliged to take the code into account, but we want to strengthen that position. The chairperson of the SSSC wrote to me recently about that and related issues, so we have given an undertaking to make the relevant amendments to section 53 of the Regulation of Care (Scotland) Act 2001. I hope that we can make significant progress in that direction.
Would the amendments place a duty on the employer?
We have still to finalise the amendments—they will come before the committee for consideration in due course.
We are currently working with parliamentary draftsmen to produce an amendment for stage 2 that will achieve what the Scottish Social Services Council seeks in that regard.
One of the provisions in the code of practice concerns training, minimum qualifications and a continuous professional development framework. There are provisions in both the employer and the employee codes of practice for the employee to engage and for the employer to provide. I have always believed—and we know—that a motivated, confident and competent work force is important in ensuring that social services work well and in giving staff the confidence to make the tough decisions that have to be made. One issue that has arisen in that regard is the need for registration and the fees that apply. In the committee's meeting with stakeholders on 1 September, a question was asked about one public body paying the registration fees of another public body. Is there any focus on streamlining that or on considering a change in funding to make the process much more straightforward?
I cannot give you a direct answer to that; perhaps Val Cox will discuss it.
Just for clarification, are you referring to concerns about payment of fees for registration of care services with the care commission?
Yes.
We are aware of the concerns that have been expressed about that by the voluntary and private sector providers in particular. Officials and the Government have examined the issue closely. The reality is that some £13 million of the care commission's funding is currently generated by fees. It would be very problematic in the current economic climate to shift away from that.
In your opening remarks, you mentioned that the bill proposes splitting SWIA's inspection and advisory roles. SWIA's director told the committee that there is an important issue around the availability of evidence that backs up policy decision making. Can you assure us that the changes will not in any way cause difficulties with having good-quality evidence for policy making?
It is important that we have written into the bill that the chief social work adviser will, of right, be a member of the board of the new body and will have access not just to the range of information that SWIA's current chief social work inspector has, but to the whole body of evidence that will be available to the new body. It can be argued—given their access to additional information and their being at the heart of the new body on the board—that the new chief social work adviser will be in a stronger position, which is important. A strong functional link between the chief social work adviser and the new body is needed. That is written into the bill and is recognised as being important.
That gives confidence at the senior strategic level. Obviously, being part of the board will bring considerable influence. Are you confident that the new structure will work effectively further down the scale, where people will prepare the required policy-making evidence?
I am confident of that, but I am not averse to considering the matter in more detail. If there are suggestions for strengthening the structure, we could consider them at stage 2.
A key issue in recent inquiries has been gaps in the quality of evidence that is used in policy decision making. It is essential to ensure that there are no such problems as a result of splitting the two roles. The two roles are essential to the improvement of service quality.
As I said, I am confident that that point has been fully grasped. As Elizabeth Smith rightly says, we need to ensure that the evidence forms the basis of our future policy direction. We all have an interest in ensuring that that happens.
The bill proposes continuing the current powers to share information in medical records in joint inspections. In its written evidence, the British Medical Association stated that it has concerns about that with regard to patients' right to confidentiality. It is concerned about issues relating to sharing information without consent. What are your views on sharing health information in inspections? How can the code of practice and arrangements for sharing information address those concerns? In evidence on 1 September, officials said that such concerns could be addressed in the code of practice. What are your views on that? How will they be addressed in the code of practice?
The evidence from joint inspections of children's services is particularly telling. No problems have emerged with the conduct of joint inspections of children's services. Mr Macintosh and I were members of the Education Committee in the previous session when the Joint Inspection of Children's Services and Inspection of Social Work Services (Scotland) Act 2006 was passed. The issue was a bone of contention at that time, but it was solved by putting together a code of practice that was agreed with health professionals in particular. Health professionals have raised the same issues this time around.
Will alternatives that have been suggested by the BMA, such as seeking patient consent and using anonymised information, be taken into account in developing the code of practice?
I am sure that such suggestions will feature heavily in discussions. I do not know whether anyone else can provide more insight.
Such approaches might limit the information-sharing power and therefore inspectorates' capacity to get what they need from the process. Some element might form part of the code of practice or might be considered in the code's development.
I apologise for being late and for missing the minister's opening remarks. As a result, I am not sure whether the issue that I am about to raise has already been touched on.
On the first question, I have already responded to the convener on continuity of inspections. As the people who currently work in HMIE, SWIA or the care commission will also be involved in the new body, any inspection programmes that are in train will be concluded.
What is the timescale for your approach to that issue? Are you considering approaching it quite early? The concern is that, if some staff decide to remain in the civil service and not to move to the new organisation, we might need new staff to replace them. If we do, we need to know where will they come from and whether they will have had the right training. Quite a lot of planning will be needed to handle that, which might take up a lot of time, even though we are looking at a two-year timescale.
Obviously, we are encouraging all staff to think about how they are going to operate in the new organisation. The concern that was expressed to me was less about the professionals who will make up the front-line staff and more to do with the administration side of the organisation. I do not foresee a significant problem with regard to the professionals who are currently operating in the system. I have described the sort of process that we will go through to try to ensure that people are reassured and that their rights, or whatever, are not being adversely impacted, while showing people the big opportunities that are opening up with the advent of the new body. Clearly, we have to be sensitive to issues that might arise. Talks are on-going with the trade unions, as I said.
We have been working closely for several months with the 11 trade unions that are involved with the two bodies. There have been direct discussions between the civil service human resources director and the staff and trade unions within SWIA and HMIE to try to address their concerns and to work out whether mechanisms can be put in place to allow staff who do not want to leave the civil service to remain within it.
Table 15 in the financial memorandum outlines a number of costs and savings that are expected as a result of the process, including savings of around £400,000 in relation to senior staff costs and £1.6 million to £1.8 million in relation to streamlining of services. What actions will be taken to deliver that streamlining?
There will be a rationalisation of senior management, as Kenneth Gibson pointed out. I would expect a loss of senior management posts, given that we are dealing with three organisations that each have senior management posts. There will also be a rationalisation of back-office functions, such as information technology departments, financial support and so on, which will create a lot of savings.
Will those efficiencies mostly be delivered through natural wastage, or will there be compulsory redundancies?
We have given an absolute commitment that there will be no compulsory redundancies. We hope that the matter will be managed through the process that you suggest—natural wastage—and the like.
Do you believe that there will be no impact on the front line?
That is correct. As other members said, we need to ensure that there is continuity of service provision and the scrutiny function. We will do everything that will be necessary to ensure that normal working is maintained.
I take it that all of the £5.56 million cost will fall in the period 2010-14, as will the initial estimated savings of £6.2 million. After that period, will there be on-going savings relative to how much is spent at present? What do you estimate those savings to be?
We anticipate on-going savings from the rationalisation process. I ask Mr Rankin to detail those.
The £2 million that was mentioned in earlier that is expected to continue.
So you are looking to make continuing savings of about £1.6 million to £1.8 million a year after 2014, relative to the current position. Thank you.
One of the greatest concerns that has been voiced is about the powers that are taken in part 2 of the bill to change public sector bodies. The fact that they are such wide-ranging powers has alarmed many people across the public sector. Why do you feel that there is a pressing need to take such extensive powers?
Scotland's Commissioner for Children and Young People suggested that he was not entirely happy that his organisation appears on the list of public sector bodies to which you refer. It is for Parliament to make a judgment on the matter. I understand that, if the Parliament believes that such bodies should not be on the list, Mr Swinney will seriously reconsider the position at stage 2. They are on the list because they are public bodies; essentially, all public bodies are on the list, as are the Scottish ministers. It is an inclusive list, but there is considerable scope to adjust that.
I welcome that comment. However, before I move on to the children's commissioner, I go back to the reason why the powers are included in the bill. Regardless of who is on the list, why do you feel it necessary to take sweeping powers to modify the functions of the public bodies or even to abolish them? Those are radical, drastic changes. Can you give me some examples of changes that need to be made to public bodies and explain why you feel the need to take powers to make those changes?
I do not envisage any immediate, radical changes, but you will recall that we had to use primary legislation in the previous session to bring forward our proposals for joint and multi-agency inspections of children's services. It would have been much easier if Peter Peacock had been able to make that happen by order—no doubt he would have been delighted with that. It is that kind of thing that we would be looking to achieve through the assumption of those powers.
Obviously, I am familiar with the super-affirmative procedure and other subordinate legislation procedures, but the trouble is that they are order-making procedures that can be ignored. They may provide the full range of parliamentary scrutiny for an executive order, but that is all that would be scrutinised. Ultimately, the Parliament does not have the power to amend them. There is a huge shift in balance from a change that requires primary legislation and a change that does not and can instead be made through an executive order.
It is precisely because any such low-order changes would currently require primary legislation, which would be disproportionate in relation to the particular problems that we are trying to solve. Clearly, if there were major issues for which the use of primary legislation would be deemed more appropriate, such as the abolition of a particular organisation, we would go down that particular line. However, when we are dealing with adjustments such as allowing multi-agency and joint inspections, it is appropriate that ministers can make such adjustments through the subordinate legislation process.
There is a problem. You said that, if ministers deem it more appropriate, you will use primary legislation to make radical changes. However, the trouble is that that will happen only "if ministers deem it". The convenience of ministers is not what the Parliament is about, nor was it why the bodies concerned were set up in the way that they were. The bill would remove a lot of protection from some of those bodies.
I reiterate that the whole process is a parliamentary process. Nothing can be done without full consultation, parliamentary scrutiny and Parliament's approval by affirmative resolution. The order-making powers in section 10 are subject to stringent statutory safeguards.
I am sorry, but I find this slightly ironic given that, when the minister and I were both on the Subordinate Legislation Committee in the previous session of Parliament, he argued for reform of the subordinate legislation process and said that the then Executive should come under greater scrutiny by the Parliament. It is therefore interesting to hear his suggestion about the way forward for Executive control.
The children's commissioner is in the bill because it is a public body and all public bodies are included in the list. However, you have made a strong argument as to why the children's commissioner's office should not be subject to this legislation. I therefore expect that an amendment to that effect would be seriously considered by Mr Swinney.
I, too, have confidence in the Parliament, and I accept entirely that, no matter which party is in power, the Executive of the day still has to command the support of Parliament. However, it is all about balance, and the point about these powers is that they tip the balance in the direction of the Executive's decision making as opposed to parliamentary accountability and scrutiny—otherwise, why are you introducing them? They are about the convenience and, as Mr Baillie called it, the expediency of ministers. These are difficult issues to weigh up, but I note the minister's argument.
Carry on. You are the last questioner.
I have a specific question that half picks up on a point that was made earlier about the need for a level playing field and consistency. The minister may be aware of concerns that have been raised about the local government commissioning process for care services, particularly the weight that contract compliance is felt to have been given in the new tendering process. Community Care Providers Scotland has suggested that, if the minister were to use the bill to place a duty on local authorities to take SCSWIS reports into account, that might redress the balance. Is he minded to do that?
Not directly, although I recognise that there is an issue with local authorities' need to ensure contract compliance and the level of inspection activity. I would not necessarily go down the line of the solution that Community Care Providers Scotland proposed, but we need to think about the issue and I would like to be able to square that circle. We should return to that and discuss it.
We have been exploring the issue with Community Care Providers Scotland and trying to find a way to achieve what is intended by the proposition. The lawyers are exploring that to determine whether we can achieve what the Government and Community Care Providers Scotland think is required. It is likely that an amendment will be lodged at stage 2.
That is good to hear.
Given that you have raised the matter with me, Mr Macintosh, I certainly shall consider it. It will be on my to-do list.
I am happy to find more information if that is helpful.
Yes, that would be helpful.
That concludes questions to you today, minister. I thank you for attending the committee.
Meeting suspended.
On resuming—
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