Chamber and committees

The latest published data in December 2021, Child and Adolescent Mental Health Services (CAMHS) waiting times , shows that for quarter ending September 2021, 78.6% of CAMHS patients started treatment within 18 weeks of referral.

The Out of Hospital Cardiac Arrest (OHCA) Strategy 2021 to 2026 , recognises the importance of defibrillation within the chain of survival. The strategy outlines a number of actions to ensure that Public Access Defibrillators (PADs) are mapped, maintained and accessible to the public.

If a PAD is stored in a secure, passcode-protected cabinet and is registered on the National Defibrillator Network (The Circuit), the security code to access the PAD cabinet will be held by the Scottish Ambulance Service (SAS). This security code will be verbally provided to any member of the public that requires access to the cabinet. The code is not texted or transmitted to the caller’s mobile device.

In the event that the mobile network is down, as a consequence of poor weather conditions, and a member of the public requires access to a locked PAD cabinet, they should endeavour to contact the Scottish Ambulance Service via an available landline or public telephone.

We would recommend that defibrillator guardians follow the advice of the Resuscitation Council of the UK (RCUK) and consider placing their defibrillators in an unlocked cabinet in order to make them as accessible as possible. Further information is available at: https://www.resus.org.uk/about-us/news-and-events/consensus-statement-aed-cabinets.

I refer the member to the answer to question S6W-06508 on 28 February 2022. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at: https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

Since agreement of phased funding, SAS have been actively recruiting staff at pace and increasing vehicles on the ground on a transition basis into priority locations across the country. Seven additional satellite stations have already been established, with a further three still to be established, enabling resources to be spread across busy urban areas to better match patient demand.

Alongside this, the service having been working in partnership to design new rosters. SAS are expecting new rosters to be implemented in April 2022 for the majority of locations across the East and North Regions. The West Region full implementation is expected to be concluded by the end of July.

Recruitment for phase 3 of the review has commenced and will enable SAS to increase their establishment by a further 162 staff as well as further increase our station locations and vehicles on the ground.

The budget for National Records of Scotland is made up from two elements. The core budget for service delivery and the programme budget for Scotland’s Census. The Census Programme budget runs to 2024/25 with peak spend in the years around Census day. Scotland’s Census 2022 ‘goes live’ on 28th February, with Census day being 20th March 2022. Throughout the lifecycle of the Census Programme the budget requirement has fluctuated year on year in line with the requirements to deliver this key digital programme. Over the last two years the budget allocation to NRS for the Census Programme element has been £38.4m and £35.1m for 2020-21 and 2021-22 respectively.

While the Census Programme budget allocation has reduced over the last two years, reflecting requirements for spend, the remainder of the resource funding allocated to NRS, which funds the core operating costs of the organisation, have not seen a similar reduction. Funding for NRS core operating costs has remained stable across the two years.

All of the £375 million identified by the Scottish Government to provide businesses with support has now been allocated, including underspend from some of the funds, where business demand has been less than initially forecast.

I wrote to all MSPs in January to provide an update on how the initial £276 million of the £375 million Omicron business support package had been allocated.

On 10 February, I set out how a further £39.5 million of the funding package would be allocated, and on 21 Feb we announced the £80m Covid Economic Recovery Fund for local authorities to support local economies and cities recover from the pandemic.

As with all our previous business support funding, we are publishing management information on the funding paid out to businesses from this support package on a weekly basis.

The Scottish Ambulance Service continues to provide data each year to Operational Research in Health (ORH) to continually update the model. This enables resourcing requirements to be modelled each year to take account of changes in the data and wider health and social care system, therefore the most recent modelling includes the impact of COVID 19.

I refer the member to the answers to question S6W-06508 on 28 February 2022. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at: https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

The NHS complaints procedure does not provide for financial compensation. 

Public Health Scotland produce an annual statistical release with links to each NHS Board Annual Complaints and Feedback reports. All data prior to 2010 has been archived to the National Records of Scotland web archive.

The information available on service user complaints, including complaints upheld can be accessed from the following links;

Links to NHS Complaints Data

2020/21 - Annual report on NHS complaints - 2020 to 2021 - Annual report on complaints - Publications - Public Health Scotland

2019/20 - Annual report on complaints - 2019/20 - Annual report on complaints - Publications - Public Health Scotland

2018/19 - Quality Indicators | NHS Complaints Statistics | Health Topics | ISD Scotland

2017/18 - Quality Indicators | NHS Complaints Statistics | Health Topics | ISD Scotland

2016/17 - 2017-10-03-Complaints-Report.pdf (isdscotland.org)

2015/16 - 2016-10-04-Complaints-Report.pdf (isdscotland.org)  

2014/15 - 2015-09-29-Complaints-Report.pdf (isdscotland.org)

2013/14 - 2014-11-25-complaints-Summary.pdf (isdscotland.org)

2012/13 - 2013-09-24-Complaints-Report.pdf (isdscotland.org)

2011/12 - 2012-09-25-Complaints-Summary.pdf (isdscotland.org)

2010/11 - 2011-10-25-Complaints-Report.pdf (isdscotland.org)