Chamber and committees

We are very aware of the significant opportunity which AI presents in relation to the delivery of better and more efficient public services, and work in this area has been on-going since the launch of Scotland’s AI Strategy in 2021.

We also have a long standing commitment to listen to the people of Scotland and through our recent CivTech challenge process, focused on delivering innovative technical solutions to real world public service challenges, we have looked for technology to help us better reach and learn from citizens.

As a result, Comhairle is a new digital platform being developed by Scottish based technology company, CrownShy. Comhairle connects existing open-source civic technologies into a unified interface that will allow the Scottish Government to scale the number, scope and quality of its public dialogues, and guide users towards best public engagement practice.

We have been working closely with colleagues in the UK Government to help to trial and improve their AI driven Consult tool. Making use of Large Language Models (LLMs) Consult can expedite the identification and collation of consultation responses, facilitating a faster and more insightful response when dealing with large response volumes.

As well as being trialled by policy teams, our social research teams have offered their statistical and research expertise to help develop and improve the products output quality. Working as part of the pilot team for this product has allowed the Scottish Government to help contribute to the development of a tool which we hope will be able to be used across the public sector.

We are also making use of externally supplied AI driven consultation tools to help transcribe lengthy interviews and then to aid with the faster analysis of their out puts. By investing in these products we are able to free up staff time to focus more effort on developing our responses and actions rather than the administrative side.

All of these tools are being delivered with a strong focus on openness about situations where AI is being used, and an infrastructure which offers the strongest possible security and protection for our citizen’s data.

The Scottish Government recognise that people in rural areas, particularly those who are vulnerable, can experience particular challenges in relation to their mental health, wellbeing and social care support.

Decisions around the provision of mental health services are a local responsibility and are delivered through a mixture of NHS, local authority and third sector organisations. Mental Health services will vary depending the local population needs and will be guided by clinical decision making.

While we expect service decisions to be taken locally, we have invested £66 million in our Communities Mental Health and Wellbeing Fund for adults since 2021. The Fund has a strong focus on prevention and early intervention and prioritises a range of ‘at risk’ groups including those people disadvantaged by geographical location (particularly remote and rural areas) with over 900 awards being made to community projects supporting people disadvantaged by geographical location (including rural areas) since its inception.

Social care funding has been increased by this government to ensure quality care is delivered in Scotland. We expect all partners involved to work together for the benefit of people supported in care across Scotland and ensure the continuity of care for all those who need it.

While we are investing almost £2.2 billion for social care and integration we do recognise that there are particular challenges faced in rural areas such as the Highlands and despite substantial funding increases, significant these challenge remains – prevention, early intervention and reform remain critical to delivering an effective, efficient and sustainable health and social care system.

The Scottish Government, in collaboration with the enterprise network and UK Government, held exploratory discussions with local authorities last year to establish their interest in submitting an Expression of Interest to the AI Growth Zones opportunity. We subsequently wrote out to local authorities to notify them of the launch of the UK Government’s call for sites, encouraging them to participate in the initiative. 41 Scottish Expressions of Interest were received by the UK Government in the initial call. We will continue to engage with the UK Government on this welcome interest from Scottish Local Authorities with a view to establishing at least one AI Growth Zone in Scotland and securing the economic opportunities that brings.

All applications are determined on their individual merits and are subject to site specific assessments. Our Fourth National Planning Framework (NPF4) ensures that impacts on communities and nature, including cumulative impacts, are important considerations in the decision-making process. This includes through NPF4 Policy 11 (energy) which requires that wind energy project design and mitigation will demonstrate how impacts on communities and individual dwellings, including through visual impact, noise and shadow flicker, are addressed.

Our Fourth National Planning Framework (NPF4) was published and adopted following extensive consultation and engagement and approval by the Scottish Parliament. Having an established and consistent policy framework enables confidence in the planning system and we have no current plans to amend NPF4.

NPF4 Policy 11 (energy) requires that wind energy project design and mitigation will demonstrate how impacts on communities and individual dwellings, including residential amenity, visual impact, noise and shadow flicker, are addressed.

Statistics on pensioner household income by UK country and English region are published by the Department for Work and Pensions. The median income for these households is presented in the following table.

Median weekly equivalised household income for pensioner households in £ (in 2023-24 prices), before housing costs

Scottish Government uses the Microsoft 365 product suite to support shared services across 21,000 users in 55 government sector organisations. Within that suite, Microsoft Teams is the component used for videoconferencing, but also supports an array of uses such as file sharing, messaging, telephony, calendar management, and mass corporate notification. As such, the costs provided here are for the total costs of Microsoft product tools as the components are not priced individually.

Streamlining product purchase and usage in this way has enabled Scottish Government to reduce or eliminate spend in other areas. The tool is highly resilient and supports Scottish Government in continuing to operate during disruptive events. It has also cut travel significantly during routine operating.

The following table shows the total amounts spent on Microsoft subscriptions over the past five years. There is a charge for Skype in 2020-2021, as we were transitioning from this service to Microsoft Teams.

Overall, the move to Microsoft cloud services has been driven by a focus on delivering value for money while building business resiliency. Any Microsoft procurement is managed through a government framework in order to ensure the best deal possible and safeguard the public purse.

Extended producer responsibility for packaging (pEPR) fees are intended to incentivise producers to use less packaging and ensure packaging they do use is environmentally sustainable. It also ensures that producers take full responsibility for the environmental impacts of the packaging they place on the market, transferring these costs away from taxpayers.

Producers with an annual turnover less than £2m and 50 tonnes of packaging supplied are exempt from pEPR payments, but are required to report packaging data. This exempts approximately 70% of the UK's smaller producers from paying scheme fees.

Packaging within the scope of Scotland’s Deposit Return Scheme (cans and PET plastic) is exempt from packaging EPR. The use of reusable/refillable packaging such as beer kegs or reusable bottles is also encouraged under pEPR, as producers are only required to report and pay disposal cost fees for household packaging the first time it is placed on the market, and can then offset these fees when they recycle this packaging at the end of its life, thereby avoiding the vast majority of pEPR fees.

I refer the member to the answer to question S6W-35937 on 31 March 2025. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

Social Security Scotland holds information at an individual level on clients who have been granted an indefinite award of Adult Disability Payment, but does not currently collate this information into a total figure.

Social Security Scotland will continue to review and prioritise any new statistics produced and will take account of users’ needs when developing future publications, in line with Code of Practice for Statistics.

Social Security Scotland routinely publishes statistics on all benefits, including Adult Disability Payment. The latest Adult Disability Payment official statistics publications can be found at: https://www.socialsecurity.gov.scot/publications/statistics.