Chamber and committees

In relation to how the Scottish Government monitors the quality of customer service, specialist expertise and willingness to undertake and quote for work for Warmer Homes Scotland and Area-Based Schemes, I refer the member to the answer to question S6W-01002 on 21 July 2021. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

The following information relates to Home Energy Scotland (HES) advice services and the HES loans/cashback scheme, which includes domestic biomass as an eligible measure.

It is a condition of the HES loan/cashback that the customer must use an MCS certified installer for renewable heat systems (including biomass). Furthermore, the measure must be recommended on either the EPC or in a report issued by a HES specialist renewables advisor.

The Home Energy Scotland (HES) advice service, managed by the Energy Saving trust (EST) on behalf of the Scottish Government, is the gateway to the HES loan/cashback scheme and other SG-funded schemes.

Customer service quality at HES is monitored through monthly customer satisfaction surveys. All HES advisors are trained and qualified in accordance with the Home Energy Scotland SQA accredited training programme. HES also recommends that all customers (whether accessing HES loans/cashback or not) use installers with relevant certifications, such as MCS for renewables installations. This ensures that the work carried out meets MCS’ technical standards which also requires membership of a consumer protection body. They also recommend that customers get three quotes for each piece of work to allow reasonable price and detail comparison for work proposed.

Customers are also directed to the Scottish Government-funded Renewables Installer Finder tool to search for local MCS-certified installers. HES are strictly impartial in terms of installer recommendations but this tool provides customer reviews to help support their decision making.

In terms of installer capacity to undertake and quote for work, the Scottish Government funds EST’s sustainable energy supply chain programme to help develop capacity amongst installers through development of support and training in low and zero emissions heating technology installations, webinars and events as well as support for training costs which we deliver in partnership with Energy Skills Partnership.

The following table shows a breakdown of breaches of the Unsuitable Accommodation Order from 2017-18 to 2020-21 by local authority. Numbers have been rounded to the nearest 5 for disclosure purposes.

Data on temporary accommodation taken from the HL3 data collection is only available for all local authorities from 2017-18. Although some local authorities have provided data prior to this, there is not enough to provide a meaningful national picture and this data has not been subject to the rigorous quality assurance procedures required to finalise the data to official statistics standards.

Important:

Over the 2020-21 reporting period i) there was a significant change to legislation and ii) temporary exceptions were put in place at very short notice in response to COVID-19, both of which have had considerable impacts on the data. The urgency of having to adapt to the revised legislation without any specific guidance means that local authorities have reported inconsistencies in the information captured regarding breaches which is likely to affect comparability. For these reasons, these figures should be treated with caution.

Changes in legislation:

Prior to 5 May 2020, a breach was encountered when a household with a pregnant woman and/or child is in unsuitable temporary accommodation for more than 7 days. From 5 May 2020, this was extended to all households. Therefore, the total number of breaches across the year 2020/21 will include those based on both old and new legislation.

Covid-19 exceptions:

Temporary exceptions were put in place to allow local authorities to provide households with accommodation in response to COVID-19.

The legislation noted that a placement was not considered unsuitable if:

• a person in the household has symptoms of coronavirus and the household requires to isolate; or
• the accommodation is required to provide temporary accommodation to ensure that a distance of 2 metres can be maintained between a member of the household and a person who is not a member of the household in order to prevent the spread of coronavirus; or
• the local authority is unable to place the household in suitable accommodation as a result of the impacts of coronavirus on temporary accommodation supply in the area, provided that where a household includes a child or a pregnant woman the household is not placed in unsuitable accommodation for more than 7 days.

(To note: the third of these only came into effect on 30th September 2020, halfway through the 2020-21 reporting period.)

A household placed in unsuitable accommodation for longer than 7 days where an exception did not apply must still be recorded as a breach.

Number of breaches of the Unsuitable Accommodation Order, by local authority: 2017-18 – 2021-2020

The answers to each part of this question are as follows:

• In respect of (a)(i) (housing developments currently connected to residential district heating networks): this information is not held centrally.
• In respect of (b)(ii) – (homes currently connected residential district heating networks): the most recent data held is from 31 December 2018, when there were 29,647 known domestic connections to Scottish heating networks (including communal heating).
• In respect of (a)(i) (housing developments that will (in the future) be connected to residential district heating networks): this information is not held centrally.
• In respect of (b)(ii) (homes that will (in the future) be connected to residential district heating networks): this information is not held centrally.

The data currently held on heat networks comes from data collected by the Office for Product Safety and Standards (OPSS) under the Heat Metering and Billing Regulations. Heat network operators are required to notify every 4 years. The latest data held is for 2018. Figures for 2019 and 2020 are not yet available.

Regarding future developments, planning applications for individual homes and housing developments are taken by planning authorities in the first instance. Where planning permission is granted there is no requirement to notify the Scottish Government or the Scottish Ministers of the decision. While the Scottish Government does collect some information on the performance of planning authorities this does not break down into details of individual applications.

The Heat Networks (Scotland) Act sets statutory heat network deployment targets, requiring 2.6 terawatt hours of output by 2027 and 6 terawatt hours by 2030. The targets are broadly equivalent to 120,000 and 400,000 average gas using homes being connected to heat networks for 2027 and 2030 respectively.? As heat networks are generally anchored around large non-domestic buildings, which account for significant portion of heat supplies, these figures should only be considered illustrative.

The Scottish Government has not received specific reports of scammers exploiting the new fire alarm standard. We are, however, recognise that the risk of people falling victim to a scam remains a possibility The Scottish Government launched a comprehensive awareness raising campaign about the new standard on 19 August 2021. This campaign includes messaging on the importance of using reputable tradespeople, looking out for trademarks that products that comply with the new standard as well as signposting to local government Trading Standards teams for further advice and to report suspicious activities.

I refer the member to the question S6W-01692 on 16 August 2021. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

I refer the member to the question S6W-01692 on 16 August 2021. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

The following tables provide a breakdown of the funding distributed to each project from the main (a) Rural Housing Fund and (b) Islands Housing Fund in each full year since the funds were launched in 2016-17, broken down by local authority area.

(a) Rural Housing Fund

Since the beginning of the pandemic the Scottish Government has announced £175 million support to the culture, creative, heritage and events sectors. The dates in brackets are the announcement dates:

• £1.2 million for Creative / Screen Bursaries (March 20)
• £17 million to address hardship faced by creative freelancers (August 20, March 21)
• £12.5 million then £12 million for Performing Arts Events Venues Relief Fund (July 20, June 21)
• £13.1 million then £13m for Culture Organisations and Venues Recovery Fund (August 20, June 21)
• £3.5 million Open Fund (August 20)
• £4.25 million for youth arts, including the Youth Music Initiative (August 20 and subsequent additional funding)
• £0.5 million Creative Communities (August 20)
• £6.0 million for the Culture Collective programme (November 20)
• £6.2 million for Grassroots Music Venues (July and December 20)
• £5.6 million for independent cinemas (2 rounds) (August 20 and March 21)
• £0.4m for Museums Urgent Response fund (March 20)
• £7.1 million for Museums Recovery and Resilience Fund (2 rounds) (July and December 20)
• £31.5 million for the Events sector (July and December 20)
• £3.8 million for National Trust for Scotland to protect jobs (August 20)
• £21.3 million for Historic Environment Scotland (August 20 )
• £5.9 million to support heritage organisations via committed grants (August 20)
• £270,000 for the New Lanark Trust (August 20 )
• £3.1 million for historic environment recovery (September 20) (£2.6m resource, £0.5m capital)
• £1 million for V&A Dundee (October 20)
• £0.5 million for Capital Theatres (October 20)
• £150,000 for Glasgow International (November 20)
• £81,00 for Edinburgh Festival Fringe Society (November 20)
• £3 million for Aberdeen Performing Arts, Eden Court Highlands and Capital Theatres (January 21)
• £150,000 for St Giles (February 21)
• £1 million Creative Digital Initiative (CDI) (March 21)
• £900,000 in Capital for Capital project increases (Burrell Collection, David Livingstone Birthplace and Fruitmarket Gallery) (October 20, November 20, January 21)

This includes the most recent announcement in June of £25 million for the Cultural Organisations and Venues Recovery Fund (COVRF) and the Performing Arts Venues Relief Fund (PAVRF). £17m of this has now been allocated and contracting is underway. The Scottish Government is currently in discussion with cultural stakeholders, including Creative Scotland, regarding how the remaining £8 million will be allocated.

In total therefore £167 million has been formally allocated and contracted and passed to our delivery partners including, Creative Scotland, Museums Galleries Scotland, Events Scotland and Historic Environment Scotland. A small amount of this funding is not yet fully spent. This includes £287,000 of funding to heritage organisations, £132,000 for museums, and £1.5 million funding for events. There are in addition final payments to be made from Creative Scotland to Culture Collective, Youth Arts and Open Fund.

We are still awaiting clarity from HM Treasury on why the additional £40 million of culture consequentials, which were announced as part of the £300 million uplift to the Culture Recovery Fund in the UK Budget in March 2021, have not yet been passed on to the Scottish Government.

Due to the pandemic, the work to address the recommendations published by the Parliamentary Working Group was postponed. In January this year a revised timetable was published on the Scottish Government website and the revised timetable can be accessed via this link Tenement Maintenance Timetable .

The full-time equivalent of teachers in temporary posts in each year since 2006 is shown in the following table.