I refer the member to the answer to question S6W-24748 on 2 February 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

Transport Scotland audits ScotRail under the Service Quality Inspection Regime (SQUIRe). The SQUIRe inspectors undertake sample inspections, including checking cleanliness of the trains and stations.

The SQUIRE regime is one of the toughest performance regimes in the UK with many of the target levels set at 90% or higher. ScotRail is required to address any issues identified during inspections as quickly as possible. This regime makes it possible for ScotRail to achieve one of the highest independent passenger satisfaction survey results amongst UK train operators.

We know that safety of passengers and staff alike is a number one priority for ScotRail.

This is an operational matter for ScotRail. The member may wish to contact ScotRail directly.

CalMac Ferries Limited are unable to provide the information requested as the data is not held in this format. In each of the last 5 years during CY03 – CY07 the total number of cancellations amounted to 40,130. Of this number 6,302 were due to technical issues and 24,789 were due to weather. As answered in S6W-24402, on 19 January 2024, Information from May 2023 will be available in the future, once CalMac Ferries Ltd have completed their audit and validation of this data. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

There is no record of funding being provided by the Scottish Government to 'Northwood Charitable Trust' since 2019.

There is no record of funding being provided by the Scottish Government to “Perceton Mission Trust Dreghorn” since 2019.

This is an operational matter for ScotRail. The member may wish to contact ScotRail directly.

This is an operational matter for ScotRail. The member may wish to contact ScotRail directly.

Network Rail has an overall responsibility of the Scottish rail network infrastructure and Office of Rail and Road (ORR) holds Network Rail to account for the delivery of its obligations.

ORR publishes its quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain on its website: Passenger rail performance | ORR Data Portal .

Transport Focus carries out passenger satisfaction surveys on behalf of all train operating companies on the GB Rail network. In the last survey published in September 2023, ScotRail achieved one of the highest independent passenger satisfaction survey results amongst UK train operators, at 91%. This is a 2% increase from its previous score of 89% between December 2022 and March 2023.

It also represents a 1% increase in overall satisfaction with ScotRail since it came into public ownership.

We commenced the issuing of reusable nappy kit vouchers via a QR code at the start of September 2023, giving parents the option to register for the reusable nappy kits by QR code or by post.

Data from our Baby Box Managing Agent covering the period September 2023 to January 2024 shows that they have received 1,332 applications by post and 101 applications via the QR code. The following table provides a breakdown by month.