Improving access to health and social care services through digital and technological innovationPeople rightly expect to have a more modern and easier experience when interacting with their health and care services, so we will deliver a stronger digital first approach to the delivery of all our health and social care services. This will include:A new online app for health and social care: we will bring forward delivery and begin to roll this out from December 2025, starting in Lanarkshire, so people can securely access and manage their hospital appointments online, receive communications, find local services and access and update their personal information.Build on digital platforms to increase operating theatre capacity: By June 2025, we will roll out a theatre scheduling tool that has been shown to increase productivity in operating theatres by 20% making it easier for people to get their treatment quicker.Adopt new innovations: Before the end of 2025-26, we will start using genetic testing to deliver improved clinical outcomes and target medications, for recent stroke patients and newborn babies with bacterial infections.