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On the point about the past two years feeling particularly fraught, we cannot overlook the fact that we have been in an extreme inflationary climate since the start of 2022. That makes the whole situation worse and it exacerbates the problem.
We liaised with the Scottish Government on when that was likely to happen to ensure that we managed the process as well as we were able to but, as you say, that happened on the Thursday before the Parliament went into recess for the Christmas holiday. So the final decision on the date and time when a section 22 repor...
I assume that the ombudsman will have that bank of expertise to draw from. I understand your concern, but I think that five days may be a challenge for someone with additional support needs who may need intensive advocacy input to take a complaint forward.
Let us say that I sign a mortgage agreement with my bank, but my solicitor has given me incorrect advice and I end up signing for something that I was not advised of when I signed the contract.
Banking Services (Rural Areas) 4. To ask the Scottish Government whether it has had discussions with the banking sector regarding the provision of services in rural areas.
That is probably something that most people would like to know.09:45 The answer to your question is that the oldest case is from June 2022, which seems awful, but that is by design, in some ways, because it is one of our multiple applicant cases.
For example, Scotland is a member of the under2 coalition, climate being a high priority. From 2022 to 2024, I think, Scotland was one of the co-chairs of that coalition.