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I am not sure that we would necessarily regard the financial control procedures relating to, for example, the proposed commissioner for human rights as necessarily the best model or the best practice to follow.
Eventually, it seemed as if the staff were being softened up.All the local authorities were asked to give it their best shot and submit their best place.
Those organisations need to be customer focused; we need to get them into the system, tell them about best practice, give them the best on-going advice, and help them.