The reports have:
information about the number and type of complaints
information about the number of complaints answered on time
information on actions taken in response to complaints
Here are the most recent reports:
2023-24 Quarter 3 Report (October to December 2023)
2023-24 Quarter 4 Report (January to March 2024)
2024-25 Quarter 1 Report (April to June 2024)
2024-25 Quarter 2 Report (July to September 2024)
2024-25 Quarter 3 Report (October to December 2024)
2024-25 Quarter 4 Report (January to March 2025)
2025-26 Quarter 1 Report (April to June 2025)
2025-26 Quarter 2 Report (July to September 2025)
We also publish a summary for the last reporting year(s) (April to March).
April 2022...