Reports and actions
We report on complaints 4 times a year (once every 3 months) to the Parliament’s senior management.
The reports have:
- information about the number and type of complaints
- information about the number of complaints answered on time
- information on actions taken in response to complaints
Here are the most recent reports:
2021-22 Quarter 1 report (April to June 2021) (104KB, pdf) posted 21 June 2022
2021-22 Quarter 2 report (July to September 2021) (104KB, pdf) posted 21 June 2022
2021-22 Quarter 3 report (October to December 2021) (124KB, pdf) posted 21 June 2022
2021-22 Quarter 4 report (January to March 2022) (104KB, pdf) posted 21 June 2022
2022-23 Quarter 1 Report (April to June 2022) (107KB, pdf) posted 19 May 2023
2022-23 Quarter 2 Report (July to September 2022) (122KB, pdf) posted 19 May 2023
2022-23 Quarter 3 Report (October to December 2022) (107KB, pdf) posted 19 May 2023
2022-23 Quarter 4 Report (January to March 2023) (81KB, pdf) posted 31 October 2023
2023-24 Quarter 1 Report (April to June 2023) (96KB, pdf) posted 31 October 2023
2023-24 Quarter 2 Report (July to September 2023) (66KB, pdf) posted 31 October 2023
We also publish a summary for the last reporting year(s) (April to March).
April 2021 to March 2022 report (126KB, pdf) posted 19 May 2023
April 2022 to March 2023 report (104KB, pdf) posted 31 October 2023