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About the Scottish Parliament

Reports and actions

We report on complaints 4 times a year (once every 3 months) to the Parliament’s senior management.

The reports have:

  • information about the number and type of complaints
  • information about the number of complaints answered on time
  • information on actions taken in response to complaints

Here are the most recent reports: 

We also publish a summary for the last reporting year (April to March).

Back to Complaints