This service is utilised by Boards to target specific communities where uptake is low, such as areas of high SIMD, or ethnic communities, as well supporting delivery in remote and rural areas.NHS National Services Scotland (NSS): £20 millionThis funded the National Contact Centre, which operates the National Vaccination Helpline for booking, rescheduling and cancelling flu and Covid appointments for those who did not wish to use, or cannot use, the online booking portal.