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One reason could be the introduction of the Property Factors (Scotland) Act 2011 which introduced a Code of Conduct. The Code sets minimum standards that factors need to meet.
As we mentioned in the report, there were multiple instances where expenses were approved without receipts. It is a fundamental for the approval of any public expenditure that receipts go alongside expenses.
The Committee does not have any specific comments to make on the Code of Practice. The Committee will, of course, consider the draft Code when it is re-laid under the procedures that apply to scrutiny of documents subject to parliamentary control.
David Wallace responded on 21 August— “As Ally McPhail said during the Committee appearance, we can confirm we are currently unable to measure or report on the time taken between the receipt of all supporting information and a decision being made in a case.