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It is looking to collect live service-level feedback—not old service-level feedback but good up-to-date service-level feedback—and will ensure that that is fed in to inform the delivery of all the improvements.
The RSR plans are helpful as a starting point, in a sense, but keeping them up to date is a live process. That links in with what I said earlier about prioritisation.
The deep-running problems in our health and care services date back long before the pandemic and are deeply rooted in the mismanagement by this SNP Government.
To look at recent projects, Social Security Scotland has to date spent £250 million setting up its IT, and Police Scotland estimates that it needs to spend around £300 million on its computer systems.
We said that we would have HPMAs in place by the end of the parliamentary session in 2026. If I work back from that date, I can see that an awful lot of work will need to be undertaken.
If the Scottish Government has concerns about the basis on which we make the calculations, we will take an open-book approach, and if some of our assumptions are out of kilter with the most up-to-date data, we will update them. We have nothing to hide in that regard.
There seems to be no reason for that other than the Government’s regulations being out of date. We are seeing lower patient participation in our most deprived areas.