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Many participants invested in learning new capabilities and skills. One informant highlighted that the new digital capabilities she acquired could help drive her business in the future:
I have had to push myself to learn the virtual platforms, and how to do things online, and adapt a little bit to that.
Calls for policy changes
There have been criticisms of some Carer’s Allowance rules, and some organisations would like to see the new Scottish Carer’s Assistance address these.