It is a UK-wide scheme that registered developers have signed up to, and it will also, I hope, act as a mechanism for starting to resolve disputes and level the playing field. After all, sales agents have redress, too. Unlike letting agents in Scotland, sales agents are regulated by the Estate Agents Act 1979, which is UK-wide, but there is no mandatory regulation or qualification or, indeed, minimum entry requirements to be a sales agent or to sell houses on a new build site.