How we’ll meet this principle
content specialists managing the structure of our web services and our information
content checked by specialists for findability good practice and our Search Engine Optimisation (SEO) standards
adherence to archiving policy to ensure that content is removed when it’s no longer needed
design content around what people are searching for
regularly test where users expect to find information and put content where people expect to find it
move away from using PDFs for our information
How we’ll measure success
check time spent for users completing tasks
check that content can be found on website...