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Committee reports
Date published:
26 June 2023
A Modern and Sustainable Ferry Service for Scotland - Customer satisfaction
NorthLink Customer Satisfaction 2022Positive feedback10350.5%Neutral/observations9647.05%Negative feedback52.45%Total positive/ neutral feedback19997.5%Passengers appear to be broadly satisfied with the service operated by NorthLink.iNet Zero, Energy and Transport Committee, Official Report, 15 November 2022, Col 26 and Official Report, 7 February 2023, Col 21 Shetland's constituency MSP said it provided the "best service it can within the confines of the contract and current infrastructure".iiWritten submission from Beatrice Wishart MSP (The maritime trade union, Nautilus International, suggested that - compared to CalMac - NorthLink benefited from slightly more modern vessels and timetables that afforded more time for maintenance time.iNet Zero, Energy and Transport Committee, Official Report, 15 November 2022, Col 26)
CalMac reported meeting their target of 85% customer satisfaction.ivDavid MacBrayne Ltd. (2022).
Committee reports
Date published:
30 May 2023
Annual Report 2022 - 2023 - Legislative work
Links to the Official Report of these meetings are noted below.
22 March 2023(video)
29 March 2023(video)
26 April 2023(video)
3 May 2023(video)
Committees
Meeting date:
26 November 2025
34th Meeting, 2025
Tertiary Education and Training (Funding and Governance) (Scotland) Bill.
TG.40-CR1 The Burns Room.
26 November 2025.
Education, Children and Young People Committee 34th Meeting, 2025.
Committees
Meeting date:
26 June 2025
22nd Meeting, 2025
Decision on taking business in private, Alexander Dennis, Alexander Dennis.
TG.60-CR3 The Fleming Room.
26 June 2025.
Economy and Fair Work Committee 22nd Meeting, 2025.
Committees
Meeting date:
26 March 2025
11th Meeting, 2025
T4.40-CR2 The Fairfax Somerville Room.
26 March 2025.
Education, Children and Young People Committee 11th Meeting, 2025.
Committees
Meeting date:
28 January 2025
4th Meeting, 2025
4th Meeting, 2025.
Budget Scrutiny 2025-26 (in private), Work programme (in private).
Committees
Meeting date:
8 January 2025
1st Meeting, 2025
1st Meeting, 2025.
Budget Scrutiny 2025-26, Evidence Session (in private).
TG.40-CR1 The Burns Room.
08 January 2025.
Committees
Meeting date:
7 January 2025
1st Meeting, 2025
Subordinate legislation, Subordinate legislation, Budget Scrutiny 2025-26.
TG.40-CR1 The Burns Room.
07 January 2025.
Committees
Meeting date:
26 September 2024
25th Meeting, 2024
T4.40-CR2 The Fairfax Somerville Room.
26 September 2024.
Social Justice and Social Security Committee 25th Meeting, 2024.
Committees
Meeting date:
26 June 2024
21st Meeting, 2024
Scottish Languages Bill (in private), Work programme (in private).
TG.40-CR1 The Burns Room.
26 June 2024.
Education, Children and Young People Committee 21st Meeting, 2024.
