Chamber and committees

Security of supply for gas and electricity is reserved to the UK government and delivered by the National Electricity System Operator (NESO) across the whole of GB, under regulation from Ofgem.

The UK has a reliable gas system that can meet demand and is well-positioned to continue to do so. The UK has a diverse supply of gas, including gas from the North Sea, Norway, and other countries, as well as a large capacity for importing liquefied natural gas (LNG). In addition, the gas industry has well established arrangements to deal with emergency situations concerning gas supply.

As we transition to a net zero energy system and reduce our dependence on fossil fuel generation, long-duration energy storage technologies, including pumped hydro storage, will play a larger role in ensuring a secure and resilient electricity system.

The distribution of doctors in training is managed by NHS Education for Scotland (NES). This has traditionally worked within a distribution model of 50:25:15:10 for the West, South East, North and East respectively.

Aligning to Scottish Government commitments, which include the remote and rural and island initiatives, NES have been reviewing alignment to population health data, consultant and GP vacancies and an increased need for generalism. This review is leading to a redistribution of where doctors train recognising the changing locations and demographics of our population.

Advertising effectiveness is evaluated in a range of ways. Firstly, figures are provided to show the reach (how many people we reached) and frequency (how many times we reached them), both overall and by advertising channel. These figures are calculated by the Scottish Government’s independent media planning and buying agencies, using audited sector data where available.

I have asked Alison Byrne OBE, Chief Executive of National Records of Scotland (NRS), to respond. Her response is as follows:

NRS is a member of the Institute of Customer Service and participates in an annual Business Benchmarking Survey. The survey focusses on evaluating customer satisfaction levels. In 2024, 85.7% of customers were satisfied with the services delivered by NRS, set against a public services national average of 73.6%.

When exploring any changes or improvements in service provision, NRS engages with customers through appropriate survey channels. NRS monitors customer use of services through quarterly reporting. NRS operates various social media platforms that are used to engage with the public and gather feedback.

NRS also continues to review its KPIs on a yearly basis to reflect use of services.

I have asked Alison Byrne OBE, Chief Executive of National Records of Scotland (NRS), to respond. Her response is as follows:

NRS has differing processing times depending on the nature of the request. NRS monitors these timescales through robust Key Performance Indicators (KPIs) that are regularly reviewed and refined, taking into account customer feedback through all of our channels.

Currently, all the timescales are being met at 98% and above. Details of KPIs and the latest associated performance measures can be found on page 13 of our Annual Report and Accounts 2023-24.

I have asked Alison Byrne OBE, Chief Executive of National Records of Scotland (NRS), to respond. Her response is as follows:

NRS regularly releases digitised records and archives through the Scotland’s People website, with the numbers reported on Page 22 of our Annual Report and Accounts 2023-24.

NRS continues to digitise, as standard, any paper birth death and marriage records submitted by local registrars. Imaging is also carried out on demand for stakeholders and customers.

Registers of Scotland is a non-Ministerial Public Body answerable to the Scottish Parliament and is subject to regular scrutiny from the Economy and Fair Work Committee, including on the work it is delivering to improve operational efficiency.

The Scottish Government has visibility of the strategic objectives set out in the RoS Corporate Plan 2022-2027, including the work outlined therein to improve operational efficiency and reduce headcount. The Scottish Government receives regular reporting on the progress with these aspects through the various Public Service Reform commissions.

In Scotland, there is no funding out with the advertising spend that is allocated for community radio stations. The selection of the stations for campaigns is determined by the target audience and reach. Information on individual advertising spend per radio station is not available to us as this is deemed commercially sensitive.

The Scottish Government publish their annual marketing spend on https://www.gov.scot/collections/marketing-spend/ which is broken down by portfolio, specific campaign and campaign media and available for public to view.

There is no single clinical pathway within every territorial NHS board for the management of symptoms relating to long COVID. NHS boards have indicated that a number of clinical pathways are available depending on the presenting needs of the individual patient.