Chamber and committees

Trade and Investment Envoys are a voluntarily network of senior business people who offer their time to share their business insights, connections, and expertise to help guide our collective trade and investment effort. They provide a valuable contribution that complements the knowledge and reach of our, and UKG international networks. The principal function of our Envoy network is to provide Scotland with a network of influential and business-experienced advocates in locations of particular interest to our priority sectors and opportunity areas. Each Envoy agrees an annual work programme that is aligned with our trade & investment plans which sets objectives to guide their efforts. We review progress with our Envoys on a quarterly basis. As our Envoys primarily operate at a more strategic, rather than operational level we do not attribute specific KPIs to them.

This information is not held centrally.

The Scottish Government is committed to working with the Scottish Snowsports sector and our economic agencies to contribute to the sectors financial sustainability.

Independent research commissioned by the Scottish Government ( Snowsports sector - Economic, Social and Cultural Impact: Research - Technical Report) was published in April 2023 and explored ways in which mountain resorts may improve their financial sustainability. In addition to improvements to the winter offer provided at resorts the research highlighted the need to expand the range of activities/sports which could be provided by venues all year round.

Financial support is available to snowsports venues via Highlands and Islands Enterprise and Scottish Enterprise. Both economic agencies provide support for capital investments with specific intervention rates applied. The necessary due diligence is carried out and all proposed projects are assessed on an individual business case.

To help bring benefits to the people of Scotland.

The Solicitor General attended the Commonwealth Law Ministers Meeting in Mauritius in November 2022 as part of the UK delegation, led by Justice Minister Mike Freer, to raise and maintain Scotland’s profile and share best practice with Commonwealth Law Ministers regarding issues being faced by legal systems and the importance of the rule of law.

The Solicitor General also attended the European Conference of Prosecutors that was organised between the Council of Europe, the Italian Ministry of Justice and the Italian Ministry of Foreign Affairs and International Co-operation held in Palermo in May 2022. The conference brought together high-level prosecutors from all Council of Europe member states to share their perspectives and challenges concerning the independence and accountability of public prosecutors, while taking into account the existing systems rooted in different legal cultures.

As part of their core activity VisitScotland promotes tourism in Scotland’s island destinations across their marketing, PR, destination development and support for tourism businesses.

April is Islands month as part of VisitScotland’s marketing calendar with a focus on three key messages of: Scotland’s islands are stunning throughout the year; Scotland’s islands have their own unique way of life; and Our islands feel remote but are easily accessible.

They are supporting and leading on campaigns which include: Arran; Cumbrae; Argyll islands; Skye; Outer Hebrides; and Orkney and Shetland. VisitScotland is also a key partner in the Spirit of the Highlands and Islands project.

Island destinations were represented at VisitScotland’s recent flagship Connect trade event in Aberdeen, which connects Scottish product with international buyers. Destination Marketing Organisations included VisitArran and Argyll & Isles Tourism Cooperative and CalMac and Northlink also attended the event.

In 2021 the Ministerial Population Taskforce published Scotland's first Population Strategy, a key building block of which is to create conditions for Scotland’s population profile to be spatially distributed in as balanced a way as possible. Delivering on commitments within both the Population Strategy and the National Islands Plan, we are currently developing an Addressing Depopulation Action Plan aimed at providing the policy framework and actions we and partners will look to take, to enable population retention and repopulation across rural and island communities.

Workforce numbers and locations are regularly reviewed to ensure that the organisation is delivering for the people of Scotland as efficiently and effectively as possible. We undertake workforce planning in line with Scottish Government (SG) priorities.

In addition to considering the location of roles, SG is committed to flexible hybrid working for our workforce, enabling staff to work from a range of locations, both within government offices and working from home. Some of these locations are situated within the Highlands and Islands. Managers are asked to establish a flexible hybrid model with their teams that ensure business needs are met, which will vary depending on the nature of the roles and requirements.

The SG website references our ways of working and more information can be found here Ways of working - Work For Scotland (work-for-scotland.org)

A core SG Estate Strategy is under development and the themes informing the key principles will reflect the Depopulation Action Plan and the SG People Strategy including its Hybrid Policy. These policies alongside the expectation to increase sharing opportunities with Public Sector bodies, particularly in regional and rural locations, will help inform our Asset Planning.

SG undertook a trial in three Local Hub locations between 2021 to early 2023 in light of a commitment to provide SG colleagues with the option to use buildings closer to home. Feedback has been utilised to inform planning across the national estate and requests for utilising core estate buildings for SG staff. Enhancing access control, space booking tools and agile working facilities are being planned and implemented across our estate to enhance ease of use and support ability to work in different locations.

EventScotland is the events directorate of VisitScotland. I refer the member to the answer to question S6W-17143 on 2 May 2023. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

The devolved responsibilities for Minister for Equalities, Migration and Refugees are published on gov.scot: Minister for Equalities, Migration and Refugees - gov.scot (www.gov.scot) .

The Scottish Government and NHS Scotland have a shared vision for a culture that values openness and learning and supports continuous improvement. Health Boards are responsible for delivering safe, effective and person-centred care at a local level, which includes identifying and monitoring instances of patient misdiagnosis and adverse events. The Scottish Government has legislated and has implemented procedures to support this:

• The Patient Rights (Scotland) Act 2011 provides a specific right for people to make complaints, raise concerns, make comments and give feedback about their care, and places a duty on Boards to thoroughly investigate and respond to concerns raised, and to monitor all feedback with a view to improving the services they provide.

• The NHS model Complaints Handling Procedure (CHP) was revised in 2017 to support a more consistent, person-centred approach to complaints handling across NHS Scotland.

• The Duty of Candour Procedure (Scotland) Regulations 2018make it a legal requirement for all care providers, including Health Boards, to review certain types of adverse events, meet personally with those affected, offer an apology and consider how the learning from these events can be applied.

• Since 2020, Health Boards have been required to notify Healthcare Improvement Scotland of any Category 1 Significant Adverse Event Reviews commissioned. These reviews support NHS Health Boards to improve services by learning from adverse events, reducing the risk of them happening again, and providing public assurance that adverse events are effectively managed.

• In addition, the Scottish Public Services Ombudsman (SPSO), which is independent of Scottish Government,looks into complaints about most organisations providing public services in Scotland, including Health Boards. The SPSO will create reports following an investigation, which will include their decision, any recommendations to put things right, and the deadline by which the organisation must carry out these recommendations.

The Scottish Government and NHS Scotland have a shared vision for a culture that values openness and learning and supports continuous improvement. Health Boards are responsible for delivering safe, effective and person-centred care at a local level, which includes identifying and monitoring instances of patient misdiagnosis and adverse events. The Scottish Government has legislated and has implemented procedures to support this:

• The Patient Rights (Scotland) Act 2011 provides a specific right for people to make complaints, raise concerns, make comments and give feedback about their care, and places a duty on Boards to thoroughly investigate and respond to concerns raised, and to monitor all feedback with a view to improving the services they provide.
  
• The NHS model Complaints Handling Procedure (CHP) was revised in 2017 to support a more consistent, person-centred approach to complaints handling across NHS Scotland.
  
• The Duty of Candour Procedure (Scotland) Regulations 2018make it a legal requirement for all care providers, including Health Boards, to review certain types of adverse events, meet personally with those affected, offer an apology and consider how the learning from these events can be applied.
  
• Since 2020, Health Boards have been required to notify Healthcare Improvement Scotland of any Category 1 Significant Adverse Event Reviews commissioned. These reviews support NHS Health Boards to improve services by learning from adverse events, reducing the risk of them happening again, and providing public assurance that adverse events are effectively managed.
  
• In addition, the Scottish Public Services Ombudsman (SPSO), which is independent of Scottish Government, looks into complaints about most organisations providing public services in Scotland, including Health Boards. The SPSO will create reports following an investigation, which will include their decision, any recommendations to put things right, and the deadline by which the organisation must carry out these recommendations.

NHS Health Boards have a legal requirement through the Organisational Duty of Candour Regulations (2018) to review certain types of adverse events (defined as unintended or unexpected incidents that result in, or could result in, death or harm), record each incident where the organisational duty of candour procedure is followed, meet personally with those affected, offer an apology and consider how the learning can be applied.

Boards are required to record all Significant Adverse Event Reviews commissioned and report them to Healthcare Improvement Scotland. This system has been in place since January 2020.