Some of the language used in privacy notices can be specialised. The Information Commissioner's website provides a useful introduction to key terms and concepts.
The purpose of the processing
This privacy notice is to be read in conjunction with the privacy notices for Tickets and Tour Bookings and for Unacceptable Actions Records which are publicly available on the Scottish Parliament website and can be accessed here:
Visitor Services Bookings meetings and enquiries
Security Unacceptable actions records
Following incidents in the public gallery during First Minister’s Questions (FMQs), which have resulted in Parliamentary business being suspended repeatedly, the Scottish Parliament’s Presiding
Officer has established that individuals who wilfully disrupt Parliamentary proceedings may be given sanctions to prevent them from attending the debating chamber for a certain period of time. In order to facilitate this, we need to process additional information from members of the public who book tickets for the public gallery to attend FMQs. This enables us to identify and contact individuals who have wilfully disrupted proceedings to enable us to impose sanctions such as excluding them from attending the public gallery for a specified period of time.
Categories of information processed
For the purposes of booking a ticket for the public gallery to attend FMQs we will process normal category data. Members of the public wishing to book tickets are asked to provide an email address, a telephone number for communicating about their booking and a name, and a postal address for each individual wishing to collect a ticket. Members of the public will also be asked to provide proof of their name when they attend to collect their ticket.
Source of the information
Personal data is provided by individual members of the public when they book a ticket for the public gallery to attend FMQs.Legal basis for data processing
Data protection law states that we must have a legal basis for handling your personal data.
The legal basis for processing personal data from members of the public wishing to attend FMQs is that it is necessary for a task carried out in the public interest (Article 6(1)(e) of the UK General Data Protection Regulation (UK GDPR), as well as section 8(e) of the Data Protection Act 2018 (DPA)) (democratic engagement). The task is to facilitate public engagement with Parliamentary proceedings in the Chamber, minimise the risk of disruption to parliamentary business, and to effect an exclusion for people who have wilfully disrupted parliamentary business.
Retention of data
Personal data in relation to ticket bookings is retained in either electronic or paper form and then destroyed 3 months after the date of the booking request, our reply, or the date for which the booking is made, whichever is the latest. Where a sanction has been imposed personal data will be retained for the period set out in the letter giving notice of the exclusion.
Children and young people safeguarding and child protection
In line with the principles underlying the National Guidance for Child Protection in Scotland (2014), published by the Scottish Government, our staff may report a concern to the relevant authorities if they come across an issue during their work which causes them to think that a child may be at risk of abuse or harm.
Your rights
Data protection legislation sets out the rights which individuals have in relation to personal data held about them by data controllers. Applicable rights are listed below. You can exercise your data subject rights in particular circumstances depending on the purpose for which the data controller is processing the data and the legal basis upon which the processing takes place.
The following rights may apply:
Access to your information
You have the right to request a copy of the personal information about you that we hold. For further information, have a look at our page on Making a Subject Access Request.
Correcting your information
You have the right to ask us to correct the personal data we hold about you. We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Objecting to how we may use your information
You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
- Please note that the right to object to the processing of personal data does not apply where the data subject has consented to the processing, subject to the right to withdraw consent.
- The right to object to the processing of personal data for the purposes of a public interest task is restricted if there are legitimate grounds for the processing which override the interest of the data subject.
- The right of erasure and the right to object to processing of personal data do not apply where personal data is processed for the performance of a legal obligation. This will be considered on a case by case basis and depends on what personal data is involved and the risks further processing of that data could pose to you.
Deletion of your information
You have the right to ask us to delete personal information about you where:
- You consider that we no longer require the information for the purposes for which it was obtained
- We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below
- You have validly objected to our use of your personal information – see Objecting to how we may use your information above
- Our use of your personal information is contrary to law or our other legal obligations
- Please note that the right allowing for deletion or erasure of personal data (right to be forgotten) does not apply in cases where personal data is processed for the purposes of the performance of a task carried out in the public interest.
- The right of erasure and the right to object to processing of personal data do not apply where personal data is processed for the performance of a legal obligation. This will be considered on a case by case basis and depends on what personal data is involved and the risks further processing of that data could pose to you.
Restricting how we may use your information
In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information, but you don't want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Withdrawing consent to using your information
Where we use your personal information with your consent, you may withdraw that consent at any time and we will stop using your personal information for the purposes for which consent was given.
Please contact us in any of the ways set out below if you wish to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained using the contact information below.
This privacy statement was last updated on 14 April 2023.
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office online at: https://ico.org.uk/make-a-complaint.
Or by phone at: 0303 123 1113
Contact information and further advice
If you have any further questions about the way in which we process personal data, or
about how to exercise your rights, please contact the Head of Information Governance
at:
The Scottish Parliament
Edinburgh
EH99 1SP
Telephone: 0131 348 6913
(Calls are welcome through the Text Relay service or in British Sign Language through contactSCOTLAND-BSL.)
Email: [email protected]
Please contact us if you require information in another language or format