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If we ensure that that happens, minority groups' access to quango membership will be increased and equal opportunities policies will be followed much more rigorously. That was a little plug for my bill: anyone who wants to support and sign it is most welcome to do so.
For example, additions could make up 4 of those 5 percentage points, in which case we could see that additions were driving the change, followed by the contributions of the other factors.
If rural service provision is the problem, is there a model elsewhere in Scotland that you can follow, or is your solution for Argyll and Clyde unique?
One of the big issues about having to devote so much time to inspection activity is that that can distract from pursuing and investigating complaints in depth, and from following up what needs to be followed up from those complaints.