This search includes all content on the Scottish Parliament website, except for Votes and Motions. All Official Reports (what has been said in Parliament) and Questions and Answers are available from 1999. You can refine your search by adding and removing filters.
(lodged 18 November 2021) The proposal was accompanied by a statement of reasons, which is accessible online via the website page referred to above, or in the Scottish Parliament Information Centre (SPICe).
(lodged 9 November 2021) The proposal was accompanied by a statement of reasons, which is accessible online via the website page referred to above, or in the Scottish Parliament Information Centre (SPICe).
The multi-channel approach that the Scottish Government committed to early on, which means that people can apply online or by phone, has served the agency well during the pandemic.
We have in sight those who will work on the digital portal, which is important because this will be the first time that people can apply online for disability assistance. The portal will go through exceptionally rigorous testing, as do all our application forms and online applications, to ensure that we get it right ...
We used to have deeds floating by post and it would take several weeks to get something discharged, but now it can be done within minutes, and everybody can get on to the same online system. That has worked much more effectively for us.
Normally, people access the Scottish welfare fund through a telephone or online application. Fife Council managed to fund advisers to come to the food bank, and food bank referrals dropped by 30 per cent.
That information is available in the paper that I submitted to the committee. Many of the online systems that local authorities are now adopting are a massive barrier to families.