They want to establish more friendships and they want to ensure that services are much better.Given the importance of having good guidelines, I hope that the minister will respond to the calls that have been made for such guidelines this evening. However, resources must follow on from those guidelines; outcomes must follow on from resources; and a reasonable and recognisable improvement in the quality of experience must follow on from outcomes.One of the most emotional contributions that was made on Monday came from a constituent who said, "I don't want to be 50 before I'm 40."