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There might not necessarily be people with the right skills to develop the IT in house, but they are probably better at identifying the right people to do such development. Is there best practice to learn from? I think that there is best practice.
It does not necessarily mean that everything is plain sailing, but we are here to help to make the act work as best we can in the best interests of every part of the UK.
There are challenges, but every small businessperson wants to do the best for their business and wants to get as much business as they can from whatever mechanism, so they are always looking for more opportunities, which is absolutely what they should do.
My caveat is the one that I have already mentioned, which is that—despite my mum’s best intentions—I am not an advocate, a QC, a solicitor or a lawyer, so I can only give you an outline of the landscape as I see it.
Is there any way in which we can incorporate the principles of human rights in EU law without adopting the charter? The best way forward is to take the charter into Scots law, as we have indicated in the continuity bill.
If we can recruit and attract the best people—and that raises big questions about reward and so on—what mechanisms should we put in place to ensure that they stay?
I expect that many of those people simply hung up, but I hung in there as best I could. When the call was answered, it was dealt with by a operator who was not medically trained, but who did their best to assist.