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Car parking spaces attached to large shops and automated telling machines that banks operate are separately assessed and are regarded as separate properties but they are not small businesses.
It retains its independence as to whether it follows our advice, but in practice it has done so. To date, we have submitted 12 pieces of advice to the Court of Appeal.
A travelling caravan could be used to provide contact centres in rural areas—just as there are travelling banks and travelling libraries. Councils could consider providing services in a variety of innovative ways.