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We have seen a case come before the tribunal in which the complainant was not even the homeowner, although the code of conduct under the 2011 act is very specific on that.
Clarification of the point raised by the commissioner is a matter for guidance, but my officials will work with him on a code of practice that will clarify such issues.
That situation must be addressed, and that must be done through licensing and a code of conduct that everybody involved in the funeral industry needs to abide by.
Social Unavailability Codes 4. To ask the Scottish Government what its position is on the inappropriate use of social unavailability codes by national health service boards to meet waiting time targets.
Questions and Answers
Date answered:
21 November 2012
This is the name for official statistics which have been, or are scheduled to be, assessed for compliance with the UK Statistics Authority's Code of Practice for Official Statistics.