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We are still in the early days, so there will not have been many First-tier Tribunal hearings yet, but my understanding is that almost all of them now take place either online or by telephone. Is that a disadvantage for the people whom you work for?
A number of local authorities are already digitising some of the work that they are doing. They are moving more online and using less paper, and it is much more efficient.
Some of that is taken up with van use, but that reflects the shift from retail to online sales, which was happening anyway but has accelerated significantly.
All our witnesses are joining us online this morning. I welcome from NHS National Services Scotland Mary Morgan, chief executive; Carolyn Low, director of finance; and Gordon Beattie, director of national procurement.
On the point about the digital time that we had and the time spent teaching online, the reality of the experience for the vast majority of teachers was that pupils chose not to put cameras on.
Does the Government understand the reasons for that high level of non-attendance among people in their 30s and 40s at mass vaccination centres such as the Hydro? Is it time to look at having an online registration system for people of all ages?