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I share that ambition.I am pleased, too, that Historic Scotland has demonstrated a firm commitment to simplification and to de-layering of process and decision making.
Often, there are only 0.8 full-time equivalent staff in those teams, even in significant local authorities. I would suggest automating as much possible, so that local authorities are not dealing with paper forms.
It is unacceptable to say that there is a queue that lasts only a minute when it is an automated machine that answers. She needs to ask more questions of the police.
I anticipate that, 10 years from now, some of the straddle carriers at Grangemouth will be automated, and that we will be involved in automated stacking and instantaneous information exchange.
The advice from the commission, which we have adhered to, was that if we went below 20 we would be in danger of de facto putting data-protected information about employees into the public domain.
I pay tribute to Gil Paterson and the previous constituency member, Des McNulty, both of whom have pursued the issue and led on the petition—with the support, I hope, of other MSPs.