Domestic Heating (Older People) Every household can apply for help under the energy assistance package. As well as getting advice on saving energy, people can ask for a check of whether they are getting all the pension credits and tax credits to which they are entitled, their electricity supplier can check whether they can get a cheaper tariff or a cheaper payment method, and some people will be eligible for free insulation.If the heating system is working and the standard assessment procedure rating is less than 55, the householder may be eligible for stage 4 of the energy assistance package.