How do we overcome these barriers? • Accessing online, feedback loop, • Awareness of consultations. • Language we use, for example I am not a disabled person, I am a person with a disability. • If we do not see positive results, likely to not engage in the future • Simple consultations, not massively complicated forms. • Use the contacts you have, continued communication/feedback. • Keep banging on the doors, do not see the change implemented. • Human Based Approach.