Action point: The Group agreed to write to Falkirk Council, and also early in the new year to publicly highlight concerns for bereaved people about potential rises in cremation and burial costs across all local authorities in Scotland. Agenda item 2 A presentation from Nicola Reed (NR), Director of Client Services, Cruse Scotland, on The Changing Needs of Bereavement Support in Scotland based on the observations of Cruse Scotland, and that of colleague organisations in the field.