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Official Report Meeting date: 24 May 2022

Meeting of the Parliament (Hybrid) 24 May 2022

I do not believe for a second that that is a reflection of our hard-working GPs and their support and reception staff; rather, it reflects the fact that there is not enough clarity and support for people who are on alternative pathways.
Official Report Meeting date: 13 January 2022

Meeting of the Parliament 13 January 2022

I would like to place on record my thanks to the Minister for Drugs Policy and the Minister for Mental Wellbeing and Social Care for meeting me and the Brechin Healthcare Group before Christmas break to hear about the fantastic work that it is doing and the challenges that it faces. The good will and receptiveness of the ministers at the meeting was evident...
Official Report Meeting date: 16 December 2021

Meeting of the Parliament (Hybrid) 16 December 2021

Those relationships are often fostered not online or by virtual contact but face to face, before committee, after committee, in the canteen or at parliamentary receptions. Those relationships have still to be forged by many of the people in this place, because they have simply not had the chance to do that.
Official Report Meeting date: 13 July 2021

Meeting of the Parliament (Virtual) 13 July 2021

What steps have been taken to build public confidence in the increasingly important triage role that is performed by GP surgery reception staff, and to promote consistent standards across GP surgeries?
Official Report Meeting date: 17 June 2015

Infrastructure and Capital Investment Committee 17 June 2015

The airport might have seen the work that has been done on the reception areas and the retail opportunities as bigger priorities at that stage.
Official Report Meeting date: 21 May 2014

Economy, Energy and Tourism Committee 21 May 2014

I am a bit suspicious because, when the referendum was first mooted, there was a suggestion—to which the current Scottish Government was fairly receptive—that we should have an additional question about devo max, as I think it was called, although what that meant was never clearly defined.
Official Report Meeting date: 29 October 2013

Justice Committee 29 October 2013

Scotland is obviously a number of years behind England and Wales in terms of the financial challenges for policing, but we will be working closely with the chief constable and his HR team to ensure that such a restrictive approach to flexible and part-time working is not replicated north of the border as a response to the financial challenges. Is Stephen House receptive to that? I am. That is partly what I wanted to say; we are keen to ensure that.
Official Report Meeting date: 23 November 2011

Economy, Energy and Tourism Committee 23 November 2011

The difficulty is that, for example, you can be taught how to deal with an irate guest only at a hotel’s reception. Indeed, I can tell members that there is nothing better than the experience of having to deal with an irate guest at 11 o’clock at night when you have had to tell them, “I’m sorry—your room’s been sold to somebody else.”
Official Report Meeting date: 29 June 2011

Economy, Energy and Tourism Committee 29 June 2011

Have you? That is an interesting reception. We have had more than 100 responses in the two-month consultation period that we set after our March announcements, including some very positive responses from the big six, so I am a little bit surprised at that reaction.Some good ideas have been generated by the big six and other groups, particularly consumer gro...
Official Report Meeting date: 16 November 2017

Meeting of the Parliament 16 November 2017

And then— Jock will tell members exactly what happened next when he comes to the reception for my members’ business debate on 7 February.

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