The number of calls (a) received and (b) answered by Breathing Space, in each month since January 2010 is as follows: Month Received Answered January 2010 6,246 5,804 February 2010 5,364 4,903 March 2010 6,413 5,854 April 2010 5,881 5,541 May 2010 6,102 5,690 June 2010 5,398 4,890 July 2010 6,354 5,885 August 2010 6,523 6,066 Note: It is normal to expect a level of abandoned calls in any contact...