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We understand that lowest cost is not necessarily the only criterion that should be taken into account and that quality, too, must be taken into account, but we have doubts about the best-value criteria.
The code specifies that proposals to close a branch must take into account a range of factors, including convenience of other branches and "Facilities and access for disabled customers at other branches".
Gordon Jackson said that the conference report may appear to be a rather dull account of various speakers, but the discussion that we have had shows its relevance and the Executive ought to be made aware of it now.