If the public authority refuses a request on any of these grounds, a refusal notice must be issued to the applicant within 20 working days of the request being received or sufficiently clarified.1Freedom of Information (Scotland) Act. (2002). Retrieved from https://www.legislation.gov.uk/asp/2002/13/contents [accessed 1 October 2024] The refusal notice must also specify the details of the complaints procedure operated by the authority, the right to an internal review (under section 20(1) of FOISA), and the right of appeal to the Scottish Information Commissioner (under section 47(1) of FOISA).1Freedom of Information (Scotland) Act. (2002).