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People will be able to go on their own or with an organisation or representative, whether or not that is a lay representative. In some cases, people might require legal representation.
Do we have any information about whether front-of-house staff are trained to take account of that, or whether they are aware of what to do when they are presented with somebody with a language problem or communication difficulty?
The order imposes new reporting obligations on the regulatory bodies: to have strategic plans and to account for those to Parliament. We will come back to the issue once my officials have found the cross-reference that you seek.
We published the discussion draft at the beginning of January, took account of representations that we received and adjusted the framework in the light of those.
In devising sanctions on any failure to comply with a statutory duty, we need to take account of the fact that, under the bill, there are circumstances—albeit that they are limited—in which unregistered factors can operate.