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This also varies significantly between local authority area with the best performing local authority having a 50% satisfaction rate compared to 29% in the worst performing area.
I think that I heard you say that this was the last meeting of the committee this session, convener, which means that it is your last meeting of any committee of the Parliament, so I wish you all the best for the future in your personal capacity.
It will not be a big advertising campaign on the telly; it will be direct information to the tenants primarily via the information pack that they will be obliged to get. That is the best way of reaching the tenants and ensuring that they know their rights.Mary Mulligan asked why we do not have an insurance-backed scheme instead of a custodial scheme.
Of the four organisations that we examined, it has some of the best evaluation information. The policy evaluation gives a lot of pointers about areas for improvement.
Would it be possible for ministerial guidance to make it clear that it would be desirable that any additional court costs that the home owner may incur at a later date be put to them up front, as they have to make an informed decision about what is best for them given the financial outlay that they may face should the repossession go to court?
It is time that there was an independent individual—someone of status—to act as a go-between to bring the two parties together. That would be in the best interests not only of the hospice and the health board but of the wider Scottish community.