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The ultimate intention is to get to a point where a member can go online and access the information directly without the need for us to do manual processing work to give it to them.
meetingId=16483
Deaf Links recognised these challenges and suggested that investment in technology and online interpreting could be a cost-effective solution but noted that many Deaf people lack confidence in using IT systems, particularly from home, which had caused major issues during the Covid-19 pandemic.