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PHS said it was unclear about who is accountable if the rights set out in the Bill are not met and also sought clarity on the mechanism for holding responsible duty bearers accountable.
Scottish ministers used to routinely hold annual accountability meetings in which they would meet patients, clinicians and managers and hold them to account for progress in their area.
Do we have any information about whether front-of-house staff are trained to take account of that, or whether they are aware of what to do when they are presented with somebody with a language problem or communication difficulty?
If someone brings us a good project that is not quite yet bankable or ready for significant capital, we will certainly lay out what is needed, such as the need for purchase and supply agreements to match the tenor of the loans, and things like that.
However, it would be helpful to have clarity around lines of responsibility and accountability, given that the Scottish Government has a leadership role and local authorities have a delivery role.