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One recommendation common to both strategies was the creation of a network of local area co-ordinators. At its best, it was a partnership between individuals, their families and service providers.
At the risk of talking further about appointments, it is pretty clear that community transport is one of the best ways to ensure that appointments are not missed, which is a good way to prevent unnecessary costs.
They do not want to do that to Mrs Brown who has been there for 20 years and been the best-ever tenant, who babysits the children and is a player in the community.