The Care Inspectorate has changed their operating model in response to COVID-19 by establishing:daily notifications for suspected cases and deaths in care servicesa new system of red, amber green notifications for services to indicate if they were experiencing staffing difficultiesa twice per day Gold command group and once daily Silver command group, deciding what action is required based on the intelligence gatheredcollaboration with Scottish Social Services Council (SSSC)/NHS Education for Scotland (NES) Hub to successfully route staff to services experiencing staffing difficultiestraining of inspectors on the use of 'Near Me' to utilise real time video footage to examine the circumstances within services, to provide further assurance, and to ensure that IPC and PPE are adequate in each service.