The following table provides the information requested on performance by directorate for the last three years, including the percentage of final replies issued within the 20 working day target, for those directorates handling a minimum of 300 cases per year. 1 April 2008 - 31 March 2009 % 1 April 2009 - 31 March 2010 % 1 April 2010 - 31 March 2011 % Health and Social Care Integration 98 Health and Social Care Integration 98 Justice 97 Employability Skills and Lifelong Learning 97 Safer Communities 98 Learning 97 Health and Health Care Improvement 97 Justice 97 Housing Regeneration and Commonwealth Games 96 Chief Medical Officer, Public Health and Sport 96 Employability Skills and Lifelong Learning 97 Energy and Climate Change 96 Housing Regeneration and Commonwealth Games 96 Health and Health Care Improvement 97 Health and Health Care Improvement 96 Safer Communities 95 Housing Regeneration and Commonwealth Games 97 Rural and Environment 95 Business 94 Energy and Climate Change 97 Employability Skills and Lifelong Learning 94 Learning 92 Business 97 Justice 92 Transport Scotland 95 Transport Scotland 92 Learning 93 Rural and Environment 86 Rural and Environment 91 Parliamentary Questions The Scottish Government aims to answer all parliamentary questions on time within the deadlines set in Rule 13.5.2 of Standing Orders.