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We are focusing on timely resolution, and the five-day limit meets that requirement. As MSPs, we know that that can be very important indeed to ensure that something does not become a full-blown complaint and that requirements are satisfied.
If I am correct, all members have received a briefing from Unison on the regulations. I received it just as an MSP; it was not specifically for my attention.
However, as a West Scotland regional MSP, I must put on the record that, although they are in the same health board area, Clydebank and Greenock are not in Glasgow.
The group is probably part of a circular process and is designed to be referred to when difficult MSPs or others in the voluntary sector raise the question of consistency of charging, or of charging at all.
I know that you have just asked the Scottish Parliament to provide you with data for a data matching exercise—all MSPs have been given a notice from the Scottish Parliament about that.
The additional safeguards for rural schools that were originally included in the 2010 act followed a sustained campaign from communities that was supported by a number of MSPs and championed by Murdo Fraser. The campaign was an example of MSPs from a number of different political parties working together to deliver a...
People are having their benefits withdrawn for, in the long term, up to three years, or they may have six months or two weeks with no money.As MSPs, you must be hearing stories and feeling the impact of that in your constituencies.
A couple of weeks ago—I know that you were unable to attend—the Lanarkshire MSPs met the health board, and a representative of Salus was at the meeting to answer our questions.