We expect that people's individual rights will be protected and that effective action will be taken against those who profit from other people's misery and abuse other people's trust.We want to make our legal system work better for ordinary people—for those who come into contact with the criminal justice system as victims of crime, as witnesses or as jurors, and for those who buy and sell houses, get married, separate, have children, run up debt or find themselves executors of an elderly relative's will.