NorthLink Customer Satisfaction 2022Positive feedback10350.5%Neutral/observations9647.05%Negative feedback52.45%Total positive/ neutral feedback19997.5%Passengers appear to be broadly satisfied with the service operated by NorthLink.iNet Zero, Energy and Transport Committee, Official Report, 15 November 2022, Col 26 and Official Report, 7 February 2023, Col 21 Shetland's constituency MSP said it provided the "best...