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If we can recruit and attract the best people—and that raises big questions about reward and so on—what mechanisms should we put in place to ensure that they stay?
They truly do not believe that the option that is being offered is the best one, and they would be willing, as would staff, to work with you to find the best option.
We also incurred additional costs such as those from the air ambulance enhancements. Our best estimate is that non-pay costs amounted to an extra £6 million.