Therefore, the data for calls received in2005-06 is provided in two parts:(i) calls received in Quarter1, recorded on the original database and,(ii) calls received in Quarter2-4 recorded on the new database.Where the callers’ details areknown, the breakdown is as follows: Local Authority 1999-2002 Number 1999-2002 % 2002-03 Number 2002-03 % 2003-04 Number 2003-04 % 2004-05 Number 2004-05 % Aberdeen City 67 3.1 57 4.1 84 4.1 67 3.2 Aberdeenshire 69 3.2 52 3.7 100 4.9 115 5.6 Angus 31 1.4 14 1.0 46 2.3 42 2.0 Argyll and Bute 55 2.6 26 1.9 30 1.5 26 1.3 Borders 36 1.7 29 2.1 23 1.1 44 2.1 Clackmannanshire 42 2.0 26 1.9 33 1.6 13 0.6 Dumfries and Galloway 55 2.6 26 1.9 30 1.5 61 3.0 Dundee City 51 2.4 27 1.9 40 2.0 52 2.5 East Ayrshire 30 1.4 20 1.4 28 1.4 15 0.7 East Dunbartonshire 33 1.5 11 0.8 24 1.2 50 2.4 East Lothian 47 2.2 26 1.9 42 2.1 33 1.6 East Renfrewshire 21 1.0 21 1.5 9 0.4 19 0.9 Edinburgh 316 14.7 199 14.2 293 14.4 225 10.9 Falkirk 93 4.3 52 3.7 88 4.3 80 3.9 Fife 103 4.8 55 3.9 86 4.2 105 5.1 Glasgow 218 10.2 196 14.0 257 12.6 243 11.8 Highland 133 6.2 95 6.8 73 3.6 125 6.1 Inverclyde 15 0.7 18 1.3 18 0.9 16 0.8 Midlothian 25 1.2 20 1.4 34 1.7 32 1.6 Moray 40 1.9 17 1.2 12 0.6 37 1.8 North Ayrshire 28 1.3 23 1.6 29 1.4 26 1.3 North Lanarkshire 66 3.1 30 2.1 74 3.6 70 3.4 Orkney 13 0.6 4 0.3 25 1.2 9 0.4 Perth and Kinross 84 3.9 54 3.8 102 5.0 69 3.3 Renfrewshire 35 1.6 28 2.0 51 2.5 53 2.6 Shetland 10 0.5 2 0.1 11 0.5 10 0.5 South Ayrshire 38 1.8 33 2.4 25 1.2 26 1.3 South Lanarkshire 70 3.3 43 3.1 45 2.2 56 2.7 Stirling 56 2.6 30 2.1 38 1.9 43 2.1 West Dunbartonshire 34 1.6 39 2.8 27 1.3 13 0.6 West Lothian 79 3.7 54 3.8 67 3.3 82 4.0 Western Isles 21 1.0 5 0.4 7 0.3 13 0.6 National 8 0.4 8 0.6 3 0.1 9 0.4 Outside Scotland...