In September 2018 I wrote to the UK Secretary of State for Work and Pensions to make clear that in any debt recovery action, individual circumstances should be taken into account. Following publication of the National Audit Office report, I have again written to the UK Secretary of State for Work and Pensions to reiterate that individual circumstances should be taken into account when recovering overpayments and measures should be taken to ensure that individuals are not disadvantaged or placed into hardship as a result of overpayment recovery.